Several of our friends in Phuket had booked with Seven Stars to ship their boats to Greece
. They were told to have their boats ready to be loaded by early March but the freighter they had chartered didn't show up until April. Boat owners were upset with the delay. However, a subsequent sailing in May was on time.
One friend of ours had booked with Peters and May but when they, too, we're going to be late, they offered refunds to affected boat owners. So many people accepted the refunds that Peters and May canceled the pick-up in Phuket altogether, leaving those who hadn't accepted the refund stranded.
Fair winds and calm seas.