The input shaft of my
hurth transmission froze up requiring a quick swap out prior to a big weekend (I do not have the tools a likly the skills to rebuild)
Everything when well as it is a surprisingly easy process. I have a universal model 50 with a
hurth HBW 10.
My issue is the that I was subjected to a lot of games such a bait and switch and surprise charges. Is this typical from Foley?
Examples:
I called to get a quote and was required to give my CC # before they would give me a complete quote.
I was told and quoted a
rebuild and when I called again to order they said they had only new for $500 more.
I placed an order but was required to confirm the invoice that now included a
core charge ($500) and a incoming freight (from the factory to Foley) charge of $90.
They would not use my UPS # so they had to pay their inflated
shipping charge $400.
I was on the road heading to the
boat at the time and had committed to getting the
transmission shipped next day from Foley. I read the invoice the best I could using my
cell phone on the side of the road and decided I had no choice at that time.
I was in a rush and should have done a better job pinning these guys down (clearly my fault) but I have not experienced this with other companies in the
marine industry.
All worked out , put I would never deal with Foley again. Is this typical of these guys?