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Old 19-06-2011, 11:09   #451
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Re: Rocna Size

"I spent an entire cruising year attempting to make the Rocna not stick….I've got 3 more years now on this anchor and have never doubted my ability to anchor out a storm in any bottom condition. "

So your Rocna is 4 years old, in other words either built in NZ or Canada.

No one is doubting the quality of the NZ/Canada Rocnas. The whole point of this thread is that the currently produced anchors are not built to the same standards as what they originally were.

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Old 19-06-2011, 12:44   #452
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Well fellas make that 5 rocnas returned. West Marine took back the anchor. Now am busy figuring out the right replacement for the departed 15kg.

I appreciated the discussion concerning this issue, regardless of which side of the fence it landed on.


Ed
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Old 19-06-2011, 13:04   #453
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Re: Rocna Size

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Originally Posted by EC Sailor View Post
Well fellas make that 5 rocnas returned. West Marine took back the anchor. Now am busy figuring out the right replacement for the departed 15kg.

I appreciated the discussion concerning this issue, regardless of which side of the fence it landed on.


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Can you advise as to how the decision came about? It appears to me that West Marine is bearing a lot of this, and that they are doing the right thing. I would suspect them being one of the larger dealers that there would be a bit of stroke with Rocna.

I wonder if WM will continue ordering and stocking now that Rocna has admitted its steel is not what it used to be.

Hmmm. Ronca, getting older, steel not what it used to be, wonder if there is a Viagra for that
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Old 19-06-2011, 15:31   #454
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Avb3- the decision was not locally made until I followed your advice and contact Chuck Hawley. He responded that evening. "Please return the Rocna anchor for a full refund at your convience" was his response.

When I showed up at the West Marine in Solomons, Md the manager had the email printed out and my purchase receipt printed out. I was very surprised at the speed of all this.

Bottom line I ordered a 45lb Manson Supreme as a replacement. I am very happy with West Marine's actions though I think that it required a but of top management to convince the local store to take action, but once made they were very accommodating.

Again thanks again for your help Avb3.
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Old 19-06-2011, 16:36   #455
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Re: Rocna Size

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Originally Posted by EC Sailor View Post
Avb3- the decision was not locally made until I followed your advice and contact Chuck Hawley. He responded that evening. "Please return the Rocna anchor for a full refund at your convience" was his response.

When I showed up at the West Marine in Solomons, Md the manager had the email printed out and my purchase receipt printed out. I was very surprised at the speed of all this.

Bottom line I ordered a 45lb Manson Supreme as a replacement. I am very happy with West Marine's actions though I think that it required a but of top management to convince the local store to take action, but once made they were very accommodating.

Again thanks again for your help Avb3.
I just hope that all who read this see the difference in dealing with a bad situation.

Rocna - obfuscation, denial, delay.

West Marine - immediate resolution.

Who are YOU going to deal with in the future.

It just p!sses me off that there are companies like Rocna, who really don't care about the end customer. I suspect WM has already had a word or two with them. Perhaps because of their volume they will be fully reimbursed.
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Old 19-06-2011, 18:50   #456
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Re: Rocna Size

Good post but for one bit

Quote:
Originally Posted by Kapena View Post
Interesting thread...I'm with the guys who love the Rocna. It's simply the best anchor out there.
Then you say this
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I disregard opinions of people with an anchor that is the best because they have one and it works for them, without any other experience (types or conditions).
And in the way it's written says 'I haven't tried other new gen anchors', in which case how could one say the anchor, coincidently the very one you have and works for you, is the best there actually is? Rhetorical question by the way. Good to see you like it and I'm just having a little giggle at the way you worded your post.
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Old 24-06-2011, 14:34   #457
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Re: Rocna Size

In a further attempt to shut me up the idiots have had me arrested and charged with theft of $5k.
This comes 12 months after the supposed event and after being asked by the officer why I was conducting a smear and hate campaign against them in online forums and trying to destroy their business.
I welcome the chance to produce to the courts my evidence to refute their claims and to prove my innocence.
Their claim is that I took money that they claim was for one purpose during my last trip to Rina and kept it for myself, when in fact I had been instructed to use it for another purpose than what they are now saying.
This opens the path for my evidence ( previously classed as "confidential records" ) to be reported on and made public when presented to the courts.
They now choose to spread a new rumour by PM to many on the discussion boards that I am in jail and to inform others of this development in order to further discredit me.
To this I say why not just come out and say it instead of being underhanded and sneaky again?
Once again I repeat that I do not have a problem with the charge or the claims made by them, I welcome being able to expose them completely in the courts.
I have only ever presented FACTS in all of the forums I post in and that will not change.
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Old 24-06-2011, 14:39   #458
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..... I saw that coming ..... We are concerned about the Rocna saga, but man, you just take it to new levels
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Old 24-06-2011, 15:07   #459
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Re: Rocna Size

Good luck, Grant.

I think all of would be glad to have all the facts come to light. Keep us up to date as this goes along if you can.
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Old 24-06-2011, 16:07   #460
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Re: Rocna Size

it seems like they are just digging themselves deeper into the dirt.

How is this going to change the fact that they have mislead their customers...

We are looking forward to your release of the data - this might be the end of this Rocna saga?

Best of luck - we should start a support campaign for you...
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Old 24-06-2011, 18:06   #461
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Just a bit of additional information on why I returned my rocna. I originally bought the anchor March 2010 from WM. I had used it twice, once in the Bahamas off Plana Cay and again here in the Chesapeake Bay. Both times for less than 24 hours.

I notice after last winter when I hauled my boat that the anchor (15kg) had rust on the point. Aprox. 3 inches of it was rusting. I started researching this issue within CF. I found this and other threads about the galvanizing issue and then the suspect use of inferior metal. Of course I was very concern about the suspect quality.

I have no regrets in returning it and getting a Mason Supreme instead. When I bought the rocna anchor I drank the kool-aid and believed the videos, it gave me a piece of mind when I anchored for the evening. I needed to restore that belief in my ground tackle.

Again thank you all for the questioning attitudes and willingness to share your thoughts. You help restore my piece of mind while at anchor.

Now am just surprised that WM nor the others that sale this product have not publicly release a statement/policy addressing the issues concerning this.
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Old 24-06-2011, 20:07   #462
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My anchor is the best .I made it better by replacing the chain. Now it's better then the best. Soon I will change the rhode and it will even be better/ it will far exceed the best anchor ... I used to have which was the best. My lifelines are the best. Well they were the best. I bought them thinking they were the best. The company said they were made of amsteel. and the fittings were titanium. Turns out it's polyprope and mild steel. Thank god some international agency is thinking about certifying them as fit for purpose.they are the best well at least the best I have. Never failed me. I'm a solo sailor in a mono that likes cats.uses paper but has electronics. I'm a controversy arguing my point with a 2,5mhz frequency. Just doing my best. If this anchor fails I'm putting out my second best. Which will then become the best. I mean like the best I have.
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Old 27-06-2011, 18:53   #463
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Re: Rocna Size

Random notes -

I noticed in West marine a Rocna anchor that appeared to have a much better galvanizing than the one I bought. I'm not actually saying that the zinc is thicker, I'm just saying that it is brighter and appears thicker.

I'm told that West Marine has some interesting conditions when you as a manufacture sign a contract with West Marine to have them sell your products. I'm told that one of the conditions is that if at the end of the year WM has any of your inventory left over WM can have you buy it back...

Also, I'm told that there is a shortage of Rocna anchors in North America.

Given the advertizing of the shank steel specs and the fact that the steel is not of that quality I expect that there is material suited for a class action suit. Even if the web page was updated.

Food for thought.

Regards.
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Old 27-06-2011, 19:11   #464
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Re: Rocna Size

I bought a Rocna in 2008 and am happy with it though I won't buy another.

I'm uncomfortable with the aggressive manner in which they have promoted themselves, especially with such unanswered questions regarding the quality of the materials and fabrication from their new factory. There are other choices out there that require less guesswork and blind faith on my part.
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Old 27-06-2011, 19:19   #465
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Re: Rocna Size

It seems this entire debate can be summed up as, "Rocna anchors is run by jackasses." Sure they have a great product, even if it isn't what they said it was, but really, who wants to buy from jackasses?
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