Maybe this is something to check.
https://oceansignal.com/products/atb
Users of Android 10+ Operating System on some mobile devices may encounter connectivity issues when using
WiFi due to a change in the way that they now interact with
WiFi networks.
Whilst the majority of devices are not affected by this change, some product ranges are unable to support certain applications requiring WiFi connectivity, including the Ocean Signal
AIS Config app.
Ocean Signal have no control over these WiFi connectivity issues and therefore we are unable to resolve this for any of our customers.
Workarounds for you to use if no solution for your mobile device is available:
The AIS configuration of the Ocean Signal product must be performed using an alternative mobile device; or
Use the WEB app and a USB stick file created on:
AIS Configuration WebApp - 01.04.00.