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Old 07-01-2017, 16:08   #1
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Another Satphone failure just when needed

A few snippets from our friends on Sage blog during their recent St Helena to Ascension Island, S. Atlantic passage:
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I’ll backtrack a minute and just mention some incidents on our sail north to Ascencion. First off, through a satellite phone (Inmarsat) we have onboard for receiving weather information and a few emails we learnt of some friends, Ann and Chris, onboard Silver Girl, were about to abandon their boat due to a lost rudder. We got one message and managed to send off a reply of support. One day later our sat phone refuses to connect to the required network. What! Yes, just at a critical moment we have lost contact with our fiends in need. It’s now almost one week later and we have no idea what has happened and if they were able to safely get onboard the ship that was heading their way to affect a rescue.
It’s minor to say we are pissed off at our network server.
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Old 07-01-2017, 16:18   #2
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Re: Another Satphone failure just when needed

IMO it's inmersat. Doesn't matter if you're a low tier customer or Vendee Globe racer. If you're having issues with a geostationary satellite, it isn't going to magically get better until you get closer to the equator. Surprised they're having issues where they are tho.
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Old 07-01-2017, 16:25   #3
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Re: Another Satphone failure just when needed

guessing an Isatphone? We'd spend hours trying to get just simple sms messages in the middle of the Atlantic. Now that the cost of minutes has gone up to par with Iridium, the inmarsat phones make no sense.

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Old 07-01-2017, 17:17   #4
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Re: Another Satphone failure just when needed

They proudly talk about their "global beam" coverage from their satellites, but don't mention that a lot of their services rely on their "narrow spot beam coverage" from the same satellites which has numerous gaps.
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Old 08-01-2017, 09:13   #5
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Re: Another Satphone failure just when needed

Is Iridium any better ? We have one onboard but we never used it so far,
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Old 08-01-2017, 09:16   #6
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Re: Another Satphone failure just when needed

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Is Iridium any better ? We have one onboard but we never used it so far,
Their satellites aren't geostationary and the constellation is constantly moving - so if you're not getting good signal and it isn't due to your antenna wait fifteen minutes and try again.
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Old 08-01-2017, 10:32   #7
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Re: Another Satphone failure just when needed

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A few snippets from our friends on Sage blog during their recent St Helena to Ascension Island, S. Atlantic passage:
My Delorme Inreach is tied to the Iridium satellite network of 60 low orbit satellites .Never ever had a dead spot "Yet" touch wood. Leaves bread crumb trail as dense as you like. SOS Two way texting maps & weather downloading. I don't believe in Geostationary 22,000 mile away nonsense.it's a miracle they work at that distance having to go through all the magnetic ion barriers the Earth employs for our protection. The Iridium is like 60 cell towers whipping around doing their job. Just like GPS which only has 32 satellites. I get up to a dozen sat signals from GPS at once. I also don't like Per minute charges because you have to pre buy them and don't get credit for them if they're not used up. Rip off.
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Old 08-01-2017, 13:59   #8
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Re: Another Satphone failure just when needed

my Delorme inReach suffered some difficulty connecting in the Sargasso Sea, midpoint between Bermuda and Virgin Islands. I couldn't find satellites, of course it might have been too bouncy to lock on one long enough to sync.
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Old 08-01-2017, 15:18   #9
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Re: Another Satphone failure just when needed

Got an Inreach when active captain/Defender had them for $220 early Dec. They sold over 150 in 4 hours. Don't need it until June, so I'll buy a plan in May or so. Anybody know if the tracks points can be streched out to 6 or more hours? Also Anybody use the Inreach to get weather from Oceans? Thanks--Tim
(Stratford, Ct)
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Old 08-01-2017, 15:26   #10
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Re: Another Satphone failure just when needed

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A few snippets from our friends on Sage blog during their recent St Helena to Ascension Island, S. Atlantic passage:
On our crossing a couple of years ago we helped one cruiser who had a sat ph that had similar issues, his email was screwed. He had a SSB and touched base with us and I downloaded a few grib files for him and passed on the info as well as an email to his family so they wouldn't worry. We did this on sail mail on SSB. We have a sat ph as well but have never used it.
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Old 08-01-2017, 15:50   #11
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Re: Another Satphone failure just when needed

[QUOTE=maine50;2298609]Anybody use the Inreach to get weather from Oceans? Thanks--Tim
(Stratford, Ct)[/QUOTE

We did earlier last year. BTW, its OCENS. Cruised from Texas to Florida, across to Bahamas, as far South as Georgetown, and then back. We had fantastic service from our Inreach SE, and family was able to track us easily during the voyage. Not sure if you can change the position reporting frequency. We plugged ours into charge every few days, and internal battery was never an issue. We subscribed to the OCENS 72 hour forecasting, which I think was $8 per month for the standard data set (wind direction and speed, temp, barometric pressure, precip, etc.) For another $2 per month, we also go the wave direction, period and height, and the swell direction, period and height forecast. Which was important because usually there would be a wind shift in direction and it would take the waves a bit longer to realign.

Initially we had some issues with OCENS severely underpredicting the wave height. The waves forecasting was a brand new service, and apparently there are not a lot of Inreach users of this service, although lots via other equipment. I was able to talk to one of their weather forecasters, who reviewed my observations vs predictions, and we found they were reporting meter wave heights as feet wave heights on the Inreach. That got fixed immediately, with a big apology. Forecast of 1-2 ft for our crossing was a bit different than 1-2 meters (which is what we got).

After that was fixed, I found the forecasts to be relatively accurate on waves. Almost always correct on wind speed and direction. Sometimes the wave data was off a bit. With the 72 hour forecasts, you get details in four hour increments. We also listened to Chris Parkers weather forecast in the Bahamas. But his was more macro/regional, and the OCENS more local detail.

The OCENS forecasts are either at your current location, or you can send a lat long and get the forecast for that point. We would look at several points along our planned path. And yeah, I know someone is going to say these are just point forecasts, but they were pretty accurate for us. And I didn't want to screw with GRIB files, and the OCENS people were a whole lot better at weather forecasting than me!

We linked the Inreach to an I-pad to make the forecasts easier to read. Plus easier to use that for email, etc. In the end, our Sprint phones worked well in the Bahamas, so we used them more for email and texting. The Inreach worked when we weren't around towers though to still keep in touch.

I would not do this trip again without the Inreach. Frankly, it worked flawlessly for the entire trip. Now that we are back, we have the service discontinued. But I think it's a $20 charge or so to get OCENS forecasting started again. Plus of course your Inreach subscription.
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Old 08-01-2017, 16:00   #12
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Re: Another Satphone failure just when needed

Quote:
Originally Posted by maine50 View Post
Got an Inreach when active captain/Defender had them for $220 early Dec. They sold over 150 in 4 hours. Don't need it until June, so I'll buy a plan in May or so. Anybody know if the tracks points can be streched out to 6 or more hours? Also Anybody use the Inreach to get weather from Oceans? Thanks--Tim
(Stratford, Ct)
4 hours is the maximum. (But you could switch it on and after it has logged your location , switch it off again . Then repeat how ever many hours/days later you want )
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Old 08-01-2017, 17:17   #13
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Re: Another Satphone failure just when needed

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my Delorme inReach suffered some difficulty connecting in the Sargasso Sea, midpoint between Bermuda and Virgin Islands. I couldn't find satellites, of course it might have been too bouncy to lock on one long enough to sync.
I've noticed Delorme shut their whole system down for maybe a whole day, twice in the last couple of months due to up grading their weather map downloading system or something like that. At least they emailed me a warning first. I don't mind that. What on earth would make the sargasso sea any different than any other part of the world? In for a penny , in for a pound, i guess I'm sticking with what I got for now anyways.
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Old 08-01-2017, 18:35   #14
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Re: Another Satphone failure just when needed

ha, delivery capt said nobody in their right mind would be in the Sargasso during early October, not even satellites. InReach was excellent north of Bermuda and south of Virgin Islands, I used it instead of cellphone often because it was a great way to text cellphones on Antigua.
I pair my InReach with iPhone 6 and iPad Air. works fantastically. Last trip I found the best signal when the InReach was in the salon near a window. I could be in the opposite side hull in my forward cabin and the bluetooth worked flawlessly.
I found the OCENS weather to be useless in the north atlantic last October. I predicted weather better using barometer, eyes, and feel. Best was that I text my kids and they would text back with Predict Wind and Tropical Tidbits with the tracks of the various troffs and Invests
my InReach is great for dropping crumbs. family loves following my tracks. you can vary the crumb drop-rate quite a bit. you can also add comments to crumbs.
I TX/RX over 2,500 text messages in 10 days last October, $70 for the month. It was great
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Old 08-01-2017, 19:09   #15
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Re: Another Satphone failure just when needed

+1 on Inreach. By far the most reliable connections - much more reliable than satphone or SSB/Ham. It's so cheap, I can't imagine not having one aboard offshore - if only as a backup.

And no sim. While Inreach will charge your credit card once a month, before going offshore I use their website option to "preload" the account for the duration of the trip. Then I don't have to worry about a problem with the credit card.

I always leave my Inreach turned on and charging on the chart table - it seems to work fine through my fiberglass deck. That way family can reach me anytime (if a message comes in, the Inreach can be set to beep until you read it). Family ashore greatly prefer this to the daily check-in drill.

I find the Ocens weather very convenient and a lot better than guessing. I've found it about as accurate or inaccurate as the other online weather services for offshore (it's probably just bad luck, but Passage Weather has seemed the worst recently). When the weather forecast is worrisome, I also use the trick of of texting a shoreside friend to send me a 2nd weather forecast off the Internet. He can give me a local forecast and also a bigger picture. You can get a lot into 160 characters if you use a code - 5SW2W (Force 5 from the south west, 2 meter waves from the west). The longest he's ever needed was four text messages to describe a hurricane forecast (e.g. $0.40 cost).

Again for $250 purchase and $14/month basic plan, it's cheap insurance against what happened to the OP.
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