Quote:
Originally Posted by Sveakryssare
Hello community
I am ā new member and have some difficulties with Enkes winches.
I have orderd part to my winches and prepayd the parts for ā months ago.
Enkes says that they will send the package and the tracing number.
But nothing has happend yet.
The man I have mailed to is Ronald Pronk.
Any one else with the same problem with Enkes
Michael Falkenström
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Hi Michael,
The same happened to me in early April. While ordering the needed parts he seemed quite helpful and responsive. But after I had transferred the
money and started asking about
tracking number or company for the shipment I had no answers. I have been trying to contact Mr. Pronk several times via
phone or
email. But no further response, no shipment of the ordered parts and also no
money back. Therefore I started an
internet search on Roland Pronk and came across this cruisersforum and I realized that I am not the only victim.
This seems to be some sort of fraude and I will file a complaint at the local police station and inform fraudehelpdesk.hl and ask the European Consumer Center
Germany (because I am German) what I can do to get either my money back or the ordered (and paid) parts.
Any information about your (or others) experience to get a hold of this individual would be much appreciated. I can not believe any longer, that all this is just unlucky coincidence or a Computer braked will or a long holiday on Mr. Pronk's side. It rather looks like a criminal business model to me and will be more than happy if I am wrong.
It is so sad, because the good old Enkes winches are so good and durable and it was such a good company.
Best regards,
Schmietlin.