Originally Posted by 44'cruisingcat
No, can't remember, sorry. I think it was Customs
I'll see if we still have the document stored though.
Although I have not applied personally for the permit (in the end we chose another route
, not going through the Chesterfield Reef), I also believe that it is customs in Nouméa who issue the permit, and if I remember correctly, they used to ask that you apply at least 2 weeks in advance.
address is firstname.lastname@example.org
and their website, which you can Google
Translate if necessary : http://www.douane.gouv.nc/portal/pag.../formalites_ad
Also please take not of the following bio-warnings (which you can also Google
Translate), issued by Affaires Maritimes (sort of the equivalent of Maritime or Transport in Australia). Making the best in this regard will ensure that yachties are not seen as loose cannons and eventually banned from the area.
I quite like Jim's idea of keeping a copy of your request even if you did not get an answer. Although I also can't assert it would work, it very much might get you off the hook in case you are unluck and found there by a patrol boat.
A final suggestion when applying. As it is done in many other countries if you apply in English
: start your email
with "Version française ci-dessous" (i.e. French version below), then type your request in English
, then after a separator paste the Google Translation to French of your request. Although it might seem too simple, and although the translation will be far from perfect, it will save time to the person reading your email. In fact, most of all it will show that you have been through the effort of doing so, and most probably would be much appreciated. In the end, that might get you a speedy reply, whereas an email in English would intimidate anyone (they might speak basic English and that would be fine in a personal context, but they could feel that their English is insufficient to reply well enough in a professional capacity) and they will put if off until later (meaning forever). Just my 2 cents...
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