I am in Canada
. Today I had a rather curious experience. I had bought some fenders at WM that I thought were on sale
(my mistake, this particular Taylor Made series were not on sale). I decided to look what other companies sold these fenders for in order to reduce the pain in the wallet a bit (they were $72.99 ea. I bought 2). Turns out Jamestown Distributors (US) is selling them for 39.99 ea and Canadian outfit wanted $44.99 ea. Now one of my gripes is that WM will not match a US seller up here in Canada even though we are pretty much at par for the currency but fair enough ... that is why I dug up the Canadian price. The manager at WM looked at the URL I provided to find out if the retailer was an internet
shop only but it turns out that they have a Quebec
location (what difference does it make, price match means price match). So once we got past that hurdle the next issue was the shipping
I would have been charged by the Quebec
retailer. At that point I lost
it and proceeded to the door to get the fenders to return them. The manager quickly retreated from the freight issue and said that 'whatever makes you happy' and did the price match.
The question I have: Is the freight thing a common issue when people price match to a location away from their home town ????
What would make me happy would be to not have to search the internet
and find out that WM severely overpriced the fender
(and maybe many other things) to begin with but if they are caught and people want to price match as per their policy, why not do so with a smile ?
As a side note, WM policy states that they do not price match shipping
charges but my interpretation of that is that if a retailer offers shipping at $10 for example and WM would charge me $15 then I would be charged $15. I would not interpret it as "we will add shipping charges to any price match we do"
Huh ... what do you know, venting did make me feel better