Transfer Starlink Dishy

[Howler]

We are buying a used sailboat with a Starlink dish nicely installed. We already have a Starlink account. Can the existing account be disassociated from its current dish and transferred to the new dish? This wasn’t clear on the Starlink website.

[SVE]

The previous owner needs to go into their account and select "Transfer" for that specific Starlink kit. It will then allow a new account to take ownership. You won't take ownership of their account but you can transfer the dish to your own (new) account.

[Howler]

Thank you. It’s clear how to create a new account on a dish somebody transferred. In this case, we already have an account associated with our own dish. Can we disassociate our account from our current dish and transfer it to the acquired one?

[smac999]

it would be easier to just swap the dishes with the old owner and each keep your own. leave all the cables router etc. the acount is in the antenna. unless it's mounted strangly it'll pop out in 2 secs.

unless you want them both.

[SailingHarmonie]

Originally Posted by Howler

Thank you. It’s clear how to create a new account on a dish somebody transferred. In this case, we already have an account associated with our own dish. Can we disassociate our account from our current dish and transfer it to the acquired one?

If you are keeping you dish active there is no need. An account can have more than one antenna associated with it.

[SailingHarmonie]

Originally Posted by smac999

it would be easier to just swap the dishes with the old owner and each keep your own. leave all the cables router etc. the acount is in the antenna. unless it's mounted strangly it'll pop out in 2 secs.

WRONG. You need to transfer the ownership of the dish. The dish is how all the billing and usage is tracked, you can not “just swap” it with someone else!

[smac999]

Originally Posted by SailingHarmonie

WRONG. You need to transfer the ownership of the dish. The dish is how all the billing and usage is tracked, you can not “just swap” it with someone else!

he can swap his existing antenna onto his new boat and give the seller his ant back. old owner can cancel if they no longer need it.

[Howler]

That's my understanding too... that the dish is tightly associated with the account and it's not just a swap. Seems like the best option is to swap dishes. I was hoping to avoid it because the new boat's current dish is so nicely installed on a custom stainless cylinder welded to the davits, and the owner doesn't want it back. I assume/hope there's enough cable to be able to pull the old dish out and swap in the new one.

Thanks for all the replies!

[barnab]

I just transferred my dish from one account to another (change of country)....super easy and done in 15 minutes...Fairly well documented in https://support.starlink.com/ (just search for "transfer"

[Howler]

Originally Posted by barnab

I just transferred my dish from one account to another (change of country)....super easy and done in 15 minutes...Fairly well documented in https://support.starlink.com/ (just search for "transfer"

Thanks. I read that bit. It covers one owner getting rid of a dish and a new owner signing up for a new service. Again, my question is whether, as new owner, I can transfer an existing service to the transferred dish.

[barnab]

you cannot transfer the service itself. Once you click the transfer-button the service stops immediately (in reality it takes maybe 10 minutes). This is clearly documented. Once transferred, you start a new service on the dish. The service renews monthly, so if you don't want to loose anything, cancel the renewal (dish will work until the end of your month), and then transfer the dish.