I agree with Jack, the only problem is that it is very difficult to attain this information.
I am now on hard standing in Port St Louis
France and have been speaking to boats from three
ports here about my problems. I must say that I am also with said firm through
Denmark. I met another Swedish boat whom were fighting them also because their
motor overheated and expirted and they are not receiving any
money after they agreed per
phone that the cost would be covered. Pantaenius aparently stated that the bill was too high and that they should have sent the
motor back from
France to Scandinavia.
Another story from a German guy down here was that he was anchored in the Balliarics and someone stole his boat- he also never received a cent because the company concerned stated that he should have had someone watching the boat.
Most Sweedish people I speak to (because Pantaenius are very big in scandinavia and Germany) already know the story of the guy whom was off the north coast of
Africa,
lost both his wife and his boat and stated that he also was not covered. The case ended up in court (in
Germany I believe) taking two years before he gained some satisfaction.(sic) He was aparently supported by other sailors in fighting them with costs.
They have also apparently been letting a lot of boats off their lists in
England for no aparent reason after years of being covered.The figure I heard was 20,000. This has aparently been raised with the British Sailing Associations to no avail.
If you want to know how good they are just read their nice once yearly information brochure.I use to enjoy it knowing that I too would be covered. Unfortunately I never knew any of this information before.
After just spending three months
cleaning mud off everything I own Jack and throwing away every
electrical item I owned etc. at this stage I wish I was your friend.
Kindest Regards