The Power of the Internet and CF ?

[anotherT34C]

Just ordered a new anchor today. I would have gladly paid the premium for Rocna had it not been for the bad press I read here on this forum, and with subsequent research. As it turns out, I held my nose and ordered a MS knock-off.

[barnakiel]

Originally Posted by Eleebana

I am interested to know if bad reports on a forum such as this result in a drop in sales figures for such products or does it even spell disaster for companies who get "poor press" on the internet?

This depends on what product product it is and how likely the customers are to search the Internet for reviews / opinions / specs. / etc..

Bad Internet reviews / opinions can wipe products out.

b.

[avb3]

The difference between opinion and rumor versus facts have a great impact.

The veracity of the Rocna issue was enhanced by Delfin, who did the metallurgical tests, and Grant Smith, who was the production manager who was ORDERED to use the lower quality steel.

Perhaps because of this, two magazines are now doing a story on the quality issue, and I bet more will pick that thread up.

And yes, that IS the power of crowd sourcing and the internet, albeit bolstered by facts.

[GordMay]

The best thing about crowd sourcing, especially local crowds, is that you won't end up with an "orphan" product.

[Cheechako]

I trust most "pro" reviews with no more merit than the average user. Most of these reviews I've read are by an entity related to the product in some way. Just using a user review is ridiculus also. As previously said, you have to read a bunch and try to glean any common threads. Often there will be one thing that keeps repeating.