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Old 14-12-2010, 12:24   #1
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Join Date: Aug 2003
Boat: Dragonfly 1000 trimaran
Posts: 5,138
Anyone Else Having Problems with Xantrex Prowatt 2000 ?

I ordered one of these from an online store in Florida to replace a modified sine wave unit I've had for years.

It arrived, I hooked it up and it immediately showed signs of distress.
I hadn't even put a load on it, and it flashed various error messages of low voltage and overload (neither of which was true), the fans came on pumping out heat.

I had to pay $22 return postage, and asked for a replacement unit.
The company didn't give me the time of day for nearly 2 weeks, and when I called this morning to see where the replacement was, they said they refunded my purchase. GRR!
Are they just incompetent, or is the unit garbage with tons of returns?

I have since found several good reviews of this unit from last summer, but the later testimonials are almost all bad. ACK! Does anyone here have a suggestion of where to go from here?
"I have never understood why it is "greed" to want to keep the money you have earned,
but not greed to want to take somebody else's money"

-Thomas Sowell
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