OpenCPN and new NV-Verlag charts

[wloczykij]

Hi,
I use latest stable OpenCPN (ver 4.0.0; NVC plugin version: 1.3) installed on win10pro 64-bit. It works fine. Recently I've got mapset from NV-Verlag. There is cd added to this mapset with electronic version of this maps and Chart Navigator light application. I installed it and Chart Navigator reads the charts without problem. Unfortunately OpenCPN doesn't read new charts. There is no error message, nothing.
Could you help me, please?
Best regards.
Lukasz

[CarCode]

Lukasz,
you should contact NV-Verlag. As far as I know there have been the same problem some times ago when NV-Verlag distributed faulty charts.

Gerhard

[Gilletarom]

Hello wloczykij,

I confirm the indications from Car Code.
And I said that after sales service that publisher of nautical charts is very reactive. Here's their email address:
support@nvcharts.com

[wloczykij]

Thank you very much for suggestions. I've written mail to support.
Happy New Year