I have an HSBC account. I logged into my web account once while connected to a VPN server in the Netherlands
. They immediately
called me and inquired about my location and security
information. After I gave them the rundown (forgetting to mention the VPN) they informed that there may be a breech of security
and they may need to freeze the account until it was re-secured. Then they told me why! I remembered the VPN and informed them I'll be using it often. They had no problem with that and did not freeze my account.
I was impressed with that level of security. I mean, it was a straight log in, not 'failed' attempts. The could only assume someone had gotten my password, and they immediately took action. If I didn't answer the phone
, they would have locked my account. Which IMO, is a good thing. If it were a security breech, then my money would still be safe, even if it takes 9 days to get it cleared up.
I like HSBC.
But I also have 2 other accounts and keep my money (what little there is!) separated, just in case.