I emailed the company about a week ago and haven’t had a response yet.
However, I was able to figure out a
work around:
I used a jumper wire to activate the solenoid on the 12 volt
motor to run the high pressure pump. I was then able to get water to flow through and produce fresh water by pressing a knob/button on the side of a box behind the pressure control knob on the dessalator panel. I’ve included a pic of the knob I pressed with a red probe pointing to it. I believe it is some sort of bypass button....pretty cool to find.
I can still regulate pressure via the pressure adjustment knob. I just need to remember to
monitor the quality of my product water before sending to my
tanks.
I’ll troubleshoot the real problem later but for now I’m making water.
Hopefully this is helpful for someone in the future.