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Old 26-03-2020, 07:24   #1
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Anyone Contacted Lagoon Aftersales Service?

Hi Lagoon Owners:
Has anyone had any success in contacting Lagoon's After Sales Service department? I am the owner of a 2019 Lagoon 40 and need to contact Lagoon directly. I am located in the USA (Gulf Coast), and the dealer/broker that i bought the boat through is being very unresponsive - hence my need to contact Lagoon directly.

I have a mailing address in France adn a phone no. But was hoping someone on here may have a good email address for support in the USA or in France where I can get to someone that can help me.

Thanks!
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Old 26-03-2020, 08:47   #2
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Re: Anyone Contacted Lagoon Aftersales Service?

Groupe Beneteau is not exactly famous for their aftersales support. They seem to have a "you bought it, you own it, thank you very much" approach.

If your dealer is not walking the walk for you, you might try the corporate office of Groupe Beneteau Americas in Annapolis, they might be a bit more helpful than if you jump right to France.
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Old 27-03-2020, 06:44   #3
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Re: Anyone Contacted Lagoon Aftersales Service?

Thanks .....yes, even when taking delivery of the boat in France, Lagoon/Beneteau were pretty much unapproachable without a dealer's help. I was hoping that someone on here may have found a way...a personal contact...or a back door. If anyone has, please let me know.
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