Stand by for rant::::
Bought a boat, OCT 2009 replaced AC, used March 500 GPH already on boat. Lasted less than a year. No problem, I did not know how old pump was +-$300 later new March Pump. 6 months later laid up boat for refit
. 10 months after that refit
done, AC reinstalled and moved back on. Month later pump goes down, flat spot on armateur. Hot, hot!! Found another pump (March) installed same.
Now I have owned 3 March Pumps and have not gotten my moneys worth yet. Started trying to find March Pump Company. Never could find much information about the company, lots of retailers but the company??? I know why, they want to hide and for good reason. I finally found a factory rep. I explained my situation and that I felt that I had not gotten fair service
from the product. He agreed and felt that it would be no problem. I later got the feeling that he repped many companies and March was just one of. E mails flew for a few months. All I wanted was a spare, not a refund. I had plenty of impeller assemblies, just wanted a motor
. He said March would not warranty being over a year old and he would get me one from his buddy in the shop. Monthly e mails for 8 months...no motor
. Either he was lying or the company the represents would not listen and follow THEIR Rep's recommendations. Either way I am done. I spoke to yard owners and AC techs, they said to a man, that the pumps are pretty good but forget customer service
Now I bought another boat, one month in the March Pump gave up. Purchased 6/22/2013, but there was an extended warranty from West, pump 3 days out of MFG warranty gave up, agan HOT. West replaced immedately and got this old fat man back in the hot bilge
immedately. I bought an extended warranty for replaced pump. Now I have owned 5 March Pumps since 2009. When I run out of warranty replacements
I will divest myself of any business with this unethical company. I have 1 defective March pump in possession, close friend has 2 more. They have NO serial
numbers. I bet I can get even with this company. I do not usually do business this way but when you have to handle something a dog leaves behind you will get some some on your hands, no matter how careful you are.
My advice, use work arounds..Buy extended warranty if possible, charge on American Express with extended warranty protection. Never let a receipt get away. Keep a spare so your back will not be up against the wall because of the heat. Lastly, buy somebody elses pump, if for no other reason just knowing they do not give a da-n about their customers.
I am a retired cruiser, I have NO affiliation to anything or anybody outside of family
, company or otherwise. I have told the truth, nothing but the truth, so help me.