Go easy on us please! Meaning, do post your feedback and civilized criticism but don't ostracize us for the bugs or not optimize UI (user interface). On our side we had to decide going live and collect real feedback or keep sticking on the whiteboard and workbench and keep fixing/improving/adding. We selected the former.
For this reason we made our first public communication on CF these days. We know is the right place to get the right feedback from the right people.
In short, we launched on end of 2019 and for better or worse we are a start up with a dozen of people and not Microsoft! The good thing is that we are committed to get it right and we have the allocated funds to get there, sooner than later.
The effort is not an easy task since it involves a very wide range of functionalities. We have been told to go simple with just a logbook or a task tracker or checklists. We preferred to go the whole way from the design phase and include what we believe, and told, to be needed functionalities.
All your feedback is being collected and analyzed in our project
management tool (Jira) with numerous tasks being created for our Dev team. To name very few:
1) lack of ability to request anew verification of email
address (if the user leaves the registration screen
before confirming he has received the verification email)
2) similarly to No1, ability for the user to be able to change the email
address to be verified (e.g. in case of a non-accessible mailbox or lost
email password, etc)
3) our planned disaster recovery site (replication of all infrastructure) has to be expedited. A server and firewall glitch impacted us badly these days, taking offline critical components (e.g. registrations)
4) account and data deletion
5) ...many more..
Closing, please take a look at our Tutorials
. They describe how things are supposed(!) to work
and let us know. We are here to listen to you and make it work
. We will.
Thank you all for your time and comments, especially the elaborated ones.