On March 27 I purchased a new Jeanneau
490. This boat
was purchased for my charter
fleet of 2 boats. This is what I do for additional income
and about 4wks of sailing over the season.
3 months later half way through the first charter
would no longer go into forward gear
and had to be towed back to charter base for what I thought would be a repair which be covered by warranty. Its a brand new boat
, sail drive is clearly broken, authorized Yanmar service
Problem 1. The authorized service
dealer would not touch the SD60 sail drive due to fact form the condition of the bolts on the sail drive and there was no record
of service in their Saildrive
database. To make a long story short there had been warranty service while at the dealership for the same problem, before boat was sold. As it turns out this the SD60 saildrive
had failed twice.
I had also discovered there was only SD60 sail drive in the continental USA. To save the next charter and 4th of July weekend I bought the Saildrive outright and paid to have it installed. I have now filed a warranty claim with Yanmar
1.My question is has anyone else had problems with Yanmar SD60 Saildrive. Does anyone know who is the manager, VP or whatever in charge of warranty service. Also is it better to go through the Jeanneau
dealer or directly who's in charge at VP level at Yanmar.
2.They have a history
of problems with their Saildrives SD50
. The SD60 was a attempt to solve these problems. Have others had these type of problems or rejected warranty claims from Yanmar?: