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Kiwibev 21-02-2020 20:44
Active Captain issue
 
New member here. Just joined forum and have urgent issue and need assistance.
I changed my email address for Garmin, and now Active Captain won’t recognise me.
Tried changing back to no avail.
Leaving port tomorrow and need to transfer my route planned in navionics on iPad to chart plotter using active captain. But Active Captain keeps telling my I’m not the owner and won’t activate synch for new course.
All suggestions most welcome please.

Kiwibev

Jamme 25-02-2020 21:14
Re: Active Captain issue
 
Quote:
Originally Posted by Kiwibev (Post 3079579)
New member here. Just joined forum and have urgent issue and need assistance.

I changed my email address for Garmin, and now Active Captain won’t recognise me.

Tried changing back to no avail.

Leaving port tomorrow and need to transfer my route planned in navionics on iPad to chart plotter using active captain. But Active Captain keeps telling my I’m not the owner and won’t activate synch for new course.

All suggestions most welcome please.



Kiwibev


Hi, and welcome. Have you considered other transfer options? I export my Navionics routes on microSD and then re-import them via microSD on my plotter.

skipmac 25-02-2020 21:21
Re: Active Captain issue
 
Can't you just look at the iPad occasionally and use the plotter like a chart and just go where you want to go without following a route?

Lake-Effect 25-02-2020 21:29
Re: Active Captain issue
 
Quote:
Originally Posted by Kiwibev (Post 3079579)
New member here. Just joined forum and have urgent issue and need assistance.
I changed my email address for Garmin, and now Active Captain won’t recognise me.
Tried changing back to no avail.
Leaving port tomorrow and need to transfer my route planned in navionics on iPad to chart plotter using active captain. But Active Captain keeps telling my I’m not the owner and won’t activate synch for new course.
All suggestions most welcome please.

Kiwibev

Sorry, there's few options:
  1. contact Garmin
  2. bring your iPad

GordMay 26-02-2020 04:29
Re: Active Captain issue
 
Greetings and welcome aboard the CF, Bev.

Kiwibev 27-02-2020 03:57
Re: Active Captain issue
 
Now I'm back in port, I'll be contacting Garmin to see what to do. Thanks for your assistance.


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