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Old 15-06-2021, 20:20   #1
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Need Beneteau contact urgently

Hi Folks,
I urgently need to get hold of the specifications and replacement details for my USA Made Beneteau's keel bolts with the boat scheduled to be out of the water in 2 weeks. Unfortunately my local dealer has not been able to get the details. Does anyone have a contact they can share?
Thanks,
Ben
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Old 15-06-2021, 21:33   #2
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Re: Need Beneteau contact urgently

Check out the Beneteau user’s group on google- https://groups.google.com/g/beneteau-owners

Lots of recent discussions about trying to contact Beneteau US parts.

Good luck.
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Old 16-06-2021, 02:21   #3
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Re: Need Beneteau contact urgently

If your quest fails you, why not simply remove one bolt whilst still afloat? The keel won't fall off and you can take the bolt to a vendor and duplicate it, and likely for less money than Bene would want for "genuine parts".

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Old 16-06-2021, 05:01   #4
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Re: Need Beneteau contact urgently

Greetings and welcome aboard the CF, theoneills.

What model Beneteaudo you have?
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Old 16-06-2021, 05:23   #5
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Re: Need Beneteau contact urgently

Thanks folks. Iím trawling that google group now. I would remove a bolt but I have a stud and nut not a bolt. According to the sale documents the keel should have internal lead punching. So Iím trying to find out exactly what that means. Thoughts?
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Old 16-06-2021, 06:19   #6
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Re: Need Beneteau contact urgently

Best of luck. I’ve yet to find Factory contact info, and the dealer’s are generally uninterested in helping unless you want to buy a new boat.

Beneteau customer service is garbage.
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Old 16-06-2021, 06:38   #7
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Re: Need Beneteau contact urgently

Quote:
Originally Posted by theoneills View Post
Thanks folks. I’m trawling that google group now. I would remove a bolt but I have a stud and nut not a bolt. According to the sale documents the keel should have internal lead punching. So I’m trying to find out exactly what that means. Thoughts?
That sounds very strange. I've surveyed 133 Beneteaus and never seen such a keel construction on a Beneteau.
What yr/model is this ?
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Old 16-06-2021, 09:06   #8
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Re: Need Beneteau contact urgently

I have a Beneteau Oceanis 400 1996 and from what I have read all Beneteaus have cast iron keels and mine has galvanized bolts. The for and aft are a size smaller and are single while in-between are in groups of 2.
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Old 16-06-2021, 09:44   #9
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Re: Need Beneteau contact urgently

Another thread suggests you have a Beneteau 351. I've only surveyed three of that model and all three had cast iron keels with bolts, not studs and nuts.
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Old 16-06-2021, 10:07   #10
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Re: Need Beneteau contact urgently

GROUPE BENETEAU
16 boulevard de la Mer
CS 43319
85803 Saint Gilles Croix de Vie
FRANCE

Tel +33 / 2 51 26 88 50
Fax +33 / 2 51 26 88 64
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Old 16-06-2021, 10:25   #11
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Re: Need Beneteau contact urgently

Not sure if this is current worth a try: Ward Richardson (843) 629-5320
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Old 16-06-2021, 10:41   #12
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Re: Need Beneteau contact urgently

Quote:
Originally Posted by Montanan View Post
GROUPE BENETEAU
16 boulevard de la Mer
CS 43319
85803 Saint Gilles Croix de Vie
FRANCE

Tel +33 / 2 51 26 88 50
Fax +33 / 2 51 26 88 64
Good on you Captain! With every additional trip around the sun the less I can deal with Incompetence. Some of the inane.questions I see could drive me to drink! 🥃
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Old 16-06-2021, 11:08   #13
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Re: Need Beneteau contact urgently

Quote:
Originally Posted by theoneills View Post
Thanks folks. Iím trawling that google group now. I would remove a bolt but I have a stud and nut not a bolt. According to the sale documents the keel should have internal lead punching. So Iím trying to find out exactly what that means. Thoughts?
Good luck replacing a stud - the nut shouldn't be a problem but a stud embedded in the keel will take some serious excavation.
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Old 16-06-2021, 12:06   #14
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Re: Need Beneteau contact urgently

Quote:
Originally Posted by boatpoker View Post
Another thread suggests you have a Beneteau 351. I've only surveyed three of that model and all three had cast iron keels with bolts, not studs and nuts.

Likely scenario is that the original steel bolts and washers have been replaced with threaded rod and nuts. Hopefully metric... (with reference to your previous post re: self styled workers and getting worse in a hurry......)



Possible that the factory in SC had bolt availability issues, and used metric threaded rod and nuts and this is "original" but I genuinely doubt it (I also have never seen a Beneteau iron keel with anything other than steel hex caps)


Check keelbolt material with a magnet, if SS definitely not original for an iron keel...


There is a Beneteau document available out on the interweb that provides guidance and torque specs for keel bolt replacement, along with "beneteau" part numbers


Suggest looking to an industrial supply house (mcmaster-carr) for some better options than "beneteau" parts
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Old 16-06-2021, 13:06   #15
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Re: Need Beneteau contact urgently

Quote:
Originally Posted by Jim Cate View Post
If your quest fails you, why not simply remove one bolt whilst still afloat? The keel won't fall off and you can take the bolt to a vendor and duplicate it, and likely for less money than Bene would want for "genuine parts".

Jim
We had to change the four keel bolts on our B Idylle 1150. We did it in the water by drilling the bad bolts (iron) out one at a time, retapping the holes one size larger and installing threaded 316 rods with nuts and very large washers.

If you can get one nut off then a dealer can find or make the required rods for your replacement needs. We threaded the rods after buying stainless rod stock and cutting it to length.

That boat only came with an iron keel. Our other boat (B First 35s5)also has an iron keel but there was a Beneteau factory lead keel option available when the boat was still in production. So Beneteau does produce some boats with lead keels but they do not seem to be super common.
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