Moody 45 DS Let the Buyer Beware

[prod]

I wonder if anyone has had a similiar nightmare when buying a new Moody deck saloon? The boat has suffered defect after defect since delivery and moody have shown a complete lack of interest in fixing or even helping to fix the numerous defects over the past 9 months as have International Boat Sales of Southampton who sold the boat. They have basically walked away and buried their heads in the sand. If anyone has had a similar experience of these two cowboys I would be interested to hear pls whether good or bad.

[DeepFrz]

It might help to detail your problems.

[ralfreds]

Originally Posted by prod

I wonder if anyone has had a similiar nightmare when buying a new Moody deck saloon? The boat has suffered defect after defect since delivery and moody have shown a complete lack of interest in fixing or even helping to fix the numerous defects over the past 9 months as have International Boat Sales of Southampton who sold the boat. They have basically walked away and buried their heads in the sand. If anyone has had a similar experience of these two cowboys I would be interested to hear pls whether good or bad.

Hi I hear you I have had nothing but problems with Bavaria. Newer boats seem to have a lot more problems than the older ones.

[Dockhead]

Since the Moody company no longer exists, I can imagine how little interest they have in your problems!

Sorry, your boat is made by Hanse in Germany -- the company which bought the Moody name when the Moody company went under some years ago.

I didn't mean to make light of your problems, of course. You should insist that Hanse honor the warranty, and threaten them with legal action if they refuse. That's a rather expensive boat and no reason in the world why you should suffer such treatment.

[goboatingnow]

Hanse have in general a good reputation in looking after their customers. I'm surprised your having problems. But since we don't know whats actually wrong it's hard to understand

Dave

[ohdrinkboy]

4 or 5 years ago at the Annapolis boat show there was a guy pitching a fit at the Hanse boats that he had his boat for a year and they wouldn't fix it correctly. He seemed to get a pretty good response from the head guy from Hanse at the show.

[S/V Illusion]

Noticeably absent was any description of the problem(s). Often, new boat issues are the result of poor commissioning rather than manufacturing defects and it would be useful to know which as poor commissioning can often be directly related to the owner's decisions on who does it, if they are pressured for time, etc... Things are not always as they seem when we get only one side of the story and incomplete at that.

[Al Dickson]

I have had dealings with BSI in the UK and Hanse in Germany who have both gone out of their way to help us with our 45DS.

[downunder]

Sounds like they could be minor cosmetic or third party supplier issues.

Then again perhaps they are major safety issues.

Could be a rant as well with sufficent information to make any judgment.

Sounds more like it.

[Peter Hirst]

I have recently purchased a Moody 45 DS from Boat Sales International, having considered the purchase for 4 years now.
I have found Jeff Taylor to be a very knowledgable broker. Fair in his negotiations and above all extremely helpful in assisting me with necessary repairs.
I would happily recommend dealing with them.
Regards
Peter

[ronbo1]

Hopefully, two years later the problems have been resolved.

[Peter Hirst]

I hope so too. It's just that I think it's unfortunate to leave a post like this unanswered. Luckily I saw it after I have dealt with Boat Sales International. It may well have influenced me had I seen it before hand, and based on my experience, that would've been unfair. But I suppose it's is one of the downsides of the Internet. The upside, however, is a great forum like Cruising Forum, which I enjoy reading every day!
Regards
Peter