Solé ...a family
oriented business for over a hundred years. That's their slogan. I would say "a family
oriented business, too old to satisfy modern customers".
I can only tell you one thing ... run away, dont try to buy solé, if there 's no dealer around. And if there is, make sure he is trustworthy.
In my case I could have lost
thousands. I was lucky. I did not.
But, my attempt to get a simple quotation for 2 diesel
engines was a 4 months ordeal. Yes, after 4 months I got a first estimate.* Incomplete and weong, and late, as usual. But please read.
To say some good words first: solé has great engines, but the truth in general is... their service
sucks. Specially the sales department. It is* always late, never exact, and talking about solés "worldwide" distributorship ...its a lie. What "worldwide"* distributorship? Doesnt exist !! And quit frankly .. No Dealer...No Service
, no purchase
, period. That is their rule
and strategy. Absolutely outdated for the 21 century.
Visite their website, FAQs* " Can I buy Solé Diesel
products if there is no distributor in my country?"* Answer "if we do not have any distributor in your country, you can email
us at firstname.lastname@example.org and we will provide an alternative".
Thats bs. What they do is contacting a yanmar
dealer nearby, asking for help, if they are interested to sell and install.* Most likely a (yanmar) dealer (or anybody else), who is already trying to sell you (me) something, wouldnt be interested or as in my case, the same yanmar
dealer gave me his quotation for yanmar products 4 days prior. An obsolere interference
. Of course yanmar denied help.
Then the salesrep of Solé said "cant sell to a private individual" (like me), so I suggested "let me find a mechanic
myself" Response was "ok, but your order can only be processed in his name" !!!!!!* Häh? Excuse me? I invest my time to find a mechanic
, invest thousands in those 2 diesels in his name and then he disappears with them (what actually happened).
Thats insane. And by the way, still didnt get a quotation, only a price
(which he was not allowed to tell me , €5,200 for one diesel). Nothing else. Guys, we are talking 3 months talking back and forth.
*Then late januar after 3,5 months the "invoice" came by mail ... the* mechanic, the pro, sent it. Not solé.
The invoice almost let me throw up... completely incorrect and incomplete. Can you believe that?
BETA, yanmar and vetus estimates for those 2 fricking diesels were already lying on my table for months, came in in less than a week, and I was still fooled around by solé. Meanwhile another dealer of solé already gave me his prices,* but wasnt allowed to export. By surprise solé prices were even higher tyan his prices, although I was promised "to get a better price
(than €5,2000). But anyway.
Let me tell you about the invoice.
Solé included 2 props (which I never ordered), one left-hand, one right-hand. For a catamaran
. And for 2 counterclockwise turning Solé Mini-33 diesels. Meaning ... one engine
pushes me forward, one backwards ... in forward gear
Second harness I ordered, well, wrong, the mechanic ordered in my name .... not mentioned.
Optional price for bigger control panels
... not mentioned.
No dealers price.
No word on availabilty as requested.
No word about freight time.
Solé .... kiss it ! Worthless company.
To make a long and disappointing story short. We bought BETA engines IN ONE WEEK !! Deal was processed in 1 week !,,* Price, details, a correct invoice was discussed in record
time. Super service. In time, advice
correct and liable. I feel to be in good hands. Deposit was made after 5 days. They give a ****, who installs engines. They just sell good engines and the salespersons are reliable, highly experienced.
And BETA is honest. Their freight rate for 2 engines was $550,00. Solés price was $790,00 ... for each engine
BETA engines are a bit more expensive, but it was a comfortable purchase
And I think BETA engines are better, too. In the end a much wiser decision, because ....
I NEVER HEARD FROM THE MECHANIC AGAIN.