Originally Posted by rwidman
I have never experienced that. Never.
"Some" might, most do not.
There is often a big difference between what is in the 5 page contract
(which most skippers rarely read) and what the Marina allows and explains to the customer upon arrival... especially if not full.
The 'inclusive' date is usually a standard term, but not always enforced according to discussions at the ICOMA world marina conferences I attend.
I agree a 24 hr understanding is more fair and definitely more customer friendly, but the OP knew this was not the marina's policy, so bears the responsibility of added cost.
I happen to manage slips designed for Super yachts and we have that same inclusive policy which I highlight upfront.
The other issue is when a yacht comes in and signs our contract basef on a Daily Rate, giving them flexibility to depart with only an hour's notice.
Then after deciding to stay over a month, they want us to change that Rate to Monthly (25% discount) , failing to realize that they did not give us that commercial
certainty during the month.
You cannot have flexibility and lowest cost at the same time, which most people understand with Airlines