It's been a while since I visited the forum, but here goes with an update on my
wifi onboard experiences.
First up if you are going down this
route in Greece I CANNOT RECOMMEND Cosmote.
Yes they do have the best coverage but that's (for me) where it ends.
Day 1
Walked my feet off looking for the Cosmote shop - Guess what it doesn't say Cosmote on the outside!
Day 2
Better directions from shopkeepers in the area and found the shop but it closed at 14.00 for the day!
Day 3
Returned bright and early got a very brief overview about the mifi
hardware I was looking for, but they couldn't sell it to me because you need your passport to sign up.
Day 4
Returned with passport. Transaction took an age, mainly because freinds and
family kept coming through the shop and everything stopped whilst they had a chat!
Assured the box contained
English instructions and pushed out the door with pay-as-you-go sim card and
hardware.
Back at
boat. The instructions inside the boxes are in Greek only! Managed to find
English translations on the web at a nearby
wifi cafe.
NB. This is not a
plug and play system. First you must deactive the pin code on the sim card for which you will need an unlocked mobile
phone, plus you need to know your way around the
security menus on said phone.
Several hours later and with the sim
security de-activated it was time to put the sim into the wifi device. Guess what, the adapter supplied didn't want to fit.
Day 5
Back to the shop. Please make this work and I am not leaving until you do. (first they had to sort out a German couple with excatly the same problem).
Making the sim fit was no problem for them - They forced it! It went in and I suspect it will never come out again, well not in one piece.
As you might expect setting it up was no problem for them either - they spoke Greek.
Checked
iPad and
iPhone in shop to make sure it would indeed work with both but when I asked about topping up online I was told it was not a good system. Sometimes your cedit card would be debited but your phone won't get the extra data you paid for - Advised only to buy top-ups in Cosmote shop!
When I said this wouldn't always be possible they were at a loss to suggest an alternative method. It took another customer to point out that all the little newsagent kiosks
sold top up cards.
Having a Wifi network on the
boat that we could all use at the same time is great. Well it was for 4 weeks until the sim had to be topped up (time limited). With top up cards in hand I went onto the english website of Cosmote and accessed 'My Cosmote' to access my account. The page that came up was in Greek! No english version!!
Even using
Google translate to change it to English made little sense and when I entered my password details (as agreed in the shop) I was duly informed I didn't exist.
The couple on the boat alongside nodded their heads in sympathy. They have had all the same problems. They gave up with pay-as-you-go and signed up for yearly
contract even though they only spend 5 months a year onboard.
Cosmote shops are few and far between in the
Greek islands so I am now on the hunt for one that can get me up and working again.
One last sting in the tail. If I go more than 90 days without a top-up the sim card is cancelled and you have to start all over again!
Think I will check out Vodafone. If nothing else they seem to have far more shops than Cosmote!