Yea, that's a different problem. I have called Xantrex customer service
before and they are very helpful. I think they are in Washington
State somewhere. They will walk you through a fix if there is one. If I recall
correctly there are only certain hours that customer service
is available and I had to wait a bit on hold but it was worth it as they are very knowledgeable and helpful. I think one time I talked to someone in Idaho also.