I had a very good response from Outremer
when I contacted them via email
to ask if our escape hatches
were part of the recall
. Grand Large Services were very quick to get back to me to explain that the hatches in our boat prior to the problem time and not affected by the recall
They did offer a replacement set of lenses (the glass and frame that it sits in) with a new design that provides mechanical support to the lenses and not just sealant
Copied below is the reply I got back from Outremer
“Thanks for your message and sorry for this late answer.
We have lot of demands on this topic and I understand your concerns.
Actually, you are not affected by the recall campaign, the ones involved are those made between 2014 & 2018.
No Outremer boat is concerned as during this period, we have installed
only 44C Goïot escape hatch (round model)
In your case, Goïot propose a special price
if you want upgrade the hatches for the new model of 49.42 square escape hatch but no warranty.
is 270.00€ for the lid only as the fixed base part is the same (shipping cost excluded), you have then to remove your handles and reinstall back on the new lid.
The new lid is equipped with a screw on the top between the frame and the glass (see picture) That means if the silicone degrades, the glass won't falls.”
Weird that Lagoon are not being helpful. Try Goiot directly?