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Old 09-12-2019, 18:56   #1
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Updating chart catalog

I recently downloaded the OpenCPN and am eager to use it. I was pleased at how easily I was able to set up my Dual Blue Tooth GPS with Open CPN.


I would appreciate any advice other users might have. When I go to the charts tab and try to update the Washington chart catalog I selected, I always get "not available".



Any suggestions would be appreciated. Attached is a snippet of the error message I receive.



Tom
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Old 11-12-2019, 00:45   #2
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Re: Updating chart catalog

Try again!
I'm just testing your download, and have found no problems.
You probably encountered a temporary hiccup with NOAA or your Internet service provider.

Thomas
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Old 11-12-2019, 10:30   #3
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Re: Updating chart catalog

Thanks for the suggestion, Cagney. I tried that and still get the "not available". This is despite the fact I have a good internet connection and can reach any internet URL.


I installed OpenCPN on my desktop this morning and had no problems getting the catalogs and downloading the charts I selected. I'm puzzled to say the least.


Tom
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Old 11-12-2019, 13:26   #4
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Re: Updating chart catalog

Some Firewall or "AntiVirus" running on the system that fails?
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Old 11-12-2019, 18:01   #5
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Re: Updating chart catalog

I second the firewall issue as a possible cause. You likely have to allow OpenCPN through your firewall. On Windows 10 it asks me if it is ok to let OpenCPN access the internet. If I say no then I get the problem you have.
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Old 12-12-2019, 07:56   #6
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Re: Updating chart catalog

Thanks for the suggestions! I never did get a warning but that turned out to be the problem. Thanks all!


Tom
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