Hi !
First you will have to ensure that Internet connection is working. Press Crtl+Alt+t to open a terminal window.
In the terminal window type:
Code:
ping 208.67.222.222
You shall ten ger something like this in yoyr terminal window:
PING 208.67.222.222 (208.67.222.222) 56(84) bytes of data.
64 bytes from 208.67.222.222: icmp_seq=1 ttl=52 time=30.0 ms
64 bytes from 208.67.222.222: icmp_seq=2 ttl=52 time=30.0 ms
64 bytes from 208.67.222.222: icmp_seq=3 ttl=52 time=30.6 ms
then press Ctrl+c to stop. If you received something like above, we have tested that the Internet connection is working.
Then we want to test if the DNS lookup is working. In the terminal window, type:
then press Ctrl+c to stop. If you received something like:
PING ubuntu.com (91.189.94.40) 56(84) bytes of data.
64 bytes from ovinnik.canonical.com (91.189.94.40): icmp_seq=1 ttl=52 time=45.3 ms
64 bytes from ovinnik.canonical.com (91.189.94.40): icmp_seq=2 ttl=52 time=45.8 ms
64 bytes from ovinnik.canonical.com (91.189.94.40): icmp_seq=3 ttl=52 time=45.6 ms
we have tested that you have a fully working Internet connection.
When you have done the two above tests, post the output on the terminal window, And I will try to help you from there. /P