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Old 12-12-2024, 14:37   #1
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Help: O-Charts plugin refuses to open O-Charts Shop

Hi everybody!
I have installed Opencpn 5.10.2 Universal in a MacBook Air M3 with Sonoma 14.6. I have installed & enabled the O-Charts plugin & tried to access my account at the O-Charts shop. When I select "refresh chart list" the plugin popout requests my email address and the O-charts' shop password, which I provide. Answer (see screenshot): "wrong password". But it's the same password I use to access the shop website through the browser, and there it works!!!!
I also tried to reistall Opencpn , reinstall the plugin, and also to change the O-charts shop password: no result. (the O-Charts downloader plugin works with the installation I also have on a Windows 10 pc).
What can I do?
PS: I tried with an older Intel Macbook Air (Sonoma 14.0, same version of opencpn, same plugin & password) and there it works
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Old 12-12-2024, 15:08   #2
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Stria...


In Options->Plugins, what does it show for the o-charts plugin version number?


Dave
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Old 12-12-2024, 15:27   #3
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Quote:
Originally Posted by bdbcat View Post
Stria...


In Options->Plugins, what does it show for the o-charts plugin version number?


Dave

Dave,
O-charts
2.0.25
(attached)
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Old 12-12-2024, 23:59   #4
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

I have also done a clean re-install. Same issue.
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Old 13-12-2024, 00:32   #5
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Did you reset the credentials in the failing system? Options|plug-ins|o-charts --> Preferences
In order to force to enter the password again. Don't copy&paste.
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Old 13-12-2024, 07:28   #6
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Hi Dave, I tried to reset as per your advise. The issue persists...
(Glad you are assisting!)
J
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Old 13-12-2024, 07:35   #7
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

So what are the differences between those two Macs? Language settings perhaps?
You might want to try a new password, avoiding special characters.
Wiil require to reset credentials in the plug-in again.
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Old 13-12-2024, 08:27   #8
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Hi Dave! I also tried to reset the password without special characters, but issue persisted.
The new Mac is (was) simply a per-to-peer wifi clone of the previous one... (the old worked ok with o-charts plugin, though). Before I uninstalled Opencpn (due to our issue) in the new Mac, the language of the app was the same (English) in both systems,. In both Macs the main language is Italian. After the first complete uninstall, Opencpn (in the new Mac) automatically set itself into Italian... without any improvement
The differences between the 2 Macbook are
The OS: Sonoma 14.0 vs Sonoma 14.6
The hardware: 1.1 GHz Intel Core i3 dual core vs Apple M3
Thanks again.
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Old 13-12-2024, 09:07   #9
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Things are getting weirder: I tried to follow the offline procedure with my new Macbook, and it did not produce the fingerprint. No .fpr on the desktop and see attached message!
I did the same on the old Macbook and it produced the fingerprint (see attachment).
I am at loss...
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Old 13-12-2024, 09:13   #10
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Here tested right now with a macMini M1 (15.2) and fpr created on the desktop.....
Weird.
Ours is a Spanish one.
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Old 13-12-2024, 09:19   #11
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

I also tried to follow the path of the old Mac (see previous screenshot: Users/Name/Library/Preferences/opencpn...) ., to see if a .fpr file was created somewhere in the new system ... well: no file, but also no "opencpn" folder in preferences folder... :-(
(see attachment)
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Old 13-12-2024, 09:23   #12
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Gatekeeper attacking?


You did clone the old system onto the new one?
If you uninstall OCPN and reinstall it? Gets preferences then created?
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Old 13-12-2024, 09:29   #13
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Quote:
Originally Posted by bcn View Post
Gatekeeper attacking?


You did clone the old system onto the new one?> Yes

If you uninstall OCPN and reinstall it? Gets preferences then created?
> I think I have already done it: used CleanMyMac X to completely uninstall Opencpn from my new Macbook and I reinstalled it again (it asked me the setting questions ie unit of measurement)...
it's a real pity if I do not manage to use Opencpn charts, as I bought the M3 Macbook just to have it on board due to it's long battery life...

If it's gatekeeper attacking, is there a way to disable the gatekeeper for Opencpn?
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Old 13-12-2024, 09:37   #14
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

Quote:
Originally Posted by bcn View Post
Gatekeeper attacking?


You did clone the old system onto the new one?
If you uninstall OCPN and reinstall it? Gets preferences then created?
I will try again now.
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Old 13-12-2024, 09:38   #15
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Re: Help: O-Charts plugin refuses to open O-Charts Shop

In the OpenCPN logfile, you will find a line looking like this:


Code:
3:44:25.057 MESSAGE o-charts_pi.cpp:648 Path to oexserverd is: /home/dsr/.local/bin/oexserverd

Please copy the full path of the "oexserverd" file. Then open a CLI window and try to run oexserverd like this, with your full path replaced:


Code:
$ /home/dsr/.local/bin/oexserverd -a

Report results.


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