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Old 22-01-2023, 00:01   #1
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Chart Installation error 16

Hi all. went to update my ocharts in OpenCPN (ver 5.6.2) on a macbook pro running Ventura (OS 13.1). I keep getting an error message. I have tried removing the folders and reinstalling, but to no avail. Any advice?

Cheers

Ross
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Old 22-01-2023, 00:05   #2
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Re: Chart Installation error 16

Scrub that. the remove folders, empty bin, restart trick seemd to work. Fingers crossed.
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Old 26-01-2023, 16:32   #3
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Re: Chart Installation error 16

OK, seems I spoke prematurely. Just tried to start OpenCPN after having the computer turned off etc. my ENC's from O-charts have completely disappeared (I just get the jaggedy base map) and the was a suggested update requested. That was done... still no charts. Update still suggested, then when I tried to install that, I get the chart installation error 16 again.

OpenCPN ver 5.6.2
Mac OS 13.1 (Ventura)
GPS/AIS data via wifi Emtrak B951
O-Charts Australian vector charts vers 2023/1-0 valid to 06-01-2024; Status installed and up to date.

Any help on getting the charts to display would be gratefully received
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Old 26-01-2023, 16:46   #4
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Re: Chart Installation error 16

I got the charts to re-display by removing the chart files from the directory folder, then reinstalling. Whilst this got the charts back up, its not going to be a valid permanent fix. Any advice to avoid this issue?
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Old 26-01-2023, 22:29   #5
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Re: Chart Installation error 16

I have the exact same situation.
Hoping we get a permanent situation soon!
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Old 27-01-2023, 04:12   #6
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Re: Chart Installation error 16

We have just updated oesu (o-charts) sets on a macMini with Ventura 13.1 without issues.
OpenCPN beta plus the corresponding plug-in.


What is your version of the plug-in? Have you checked for updates at Options|Plug-ins --> update catalog?



Chris and BWCY, can you please send a comment to o-charts, so that we can have a look at the account?
What does the log-file report? Any error message there?
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Old 01-02-2023, 21:00   #7
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Re: Chart Installation error 16

Fixed it!

The issue was that a recent security update meant that I could only give permission for OpenCPN to access my OneDrive. (See note below)

My charts were stored on my Hard Drive.

I gave permission for OpenCPN to access my OneDrive, reinstalled the charts into OneDrive then it worked.

I may have quit OpenCPN and re-opened it as well - not sure if that did anything.


Note: my laptop is managed by work so this may be a work-mandated security requirement or an Apple thing - not sure.
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Old 06-02-2023, 00:52   #8
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Re: Chart Installation error 16

Hi all. I think it was an o charts plug-in error. The first symptom was a chart xml error. I removed the plug-in and reinstalled a new version. Since then, the charts have loaded. Will keep a watching brief and will contact o charts if it happens again!

Cheers

Ross
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Old 12-02-2023, 14:40   #9
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Re: Chart Installation error 16

OK. spoke too soon. STILL happening. Started OpenCPN... no ocharts showing. Opened 'preferences/ocharts' and the panel said chart refresh required. I connected to the internet then refreshed. Got an ok message, but ocharts still did not show. Next step, validate the charts - then the bloody 'chart xml error' came up:

0: Starting chartset validation.
1: Checking server installation.
2: Server execute command: “/Users/rosscoleman/Library/Application Support/OpenCPN/Contents/PlugIns/oexserverd”
3: Server reports version: oexserverd Version 1.21
4: Checking dongle…
5: dongle not found:
6: Validating chartset assigned to systemName: Tarka
7: Installation directory: /Users/rosscoleman/Documents/Charts
8: ProcessingChartList.XML
9: Checking for ChartList.XML at: /Users/rosscoleman/Documents/Charts/oeuSENC-AU/ChartList.XML
10: Loading ChartList.XML
11: Error loading ChartList.XML

Any advice. Its not sustainable to reload the charts at every use, especially as in a few weeks time I will be out of internet access

Thanks loads

Ross
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Old 21-02-2023, 17:40   #10
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Re: Chart Installation error 16

The advice from ocharts guys was to remove all the chart installations and download cache log, then reinstall using a land wifi rather than my current 5g mobile. Will update on success or otherwise
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Old 20-06-2023, 04:39   #11
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Re: Chart Installation error 16

Hi there. Any resolution to this?
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Old 20-06-2023, 07:57   #12
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Re: Chart Installation error 16

bellbreak....
Are you having the same issue as the OP?
Tell us your story, please....


Thanks
Dave
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Old 20-06-2023, 15:50   #13
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Re: Chart Installation error 16

Hi Dave,

Thanks for chasing me up. Yes, I am having the same issue.

I'm operating on a MacBook Pro M1 with Ventura 13.4

I've downloaded the Australian ochart which worked for a few weeks. Then suddenly, a month or so ago, after I'd updated the charts, it wouldn't load and came up with the error 16 message. I set it aside for a month but just came back to it last night and did a big update, hoping that it was a bug in the system that may have been resolved. (I'm not technically confident or competent, hence the passive approach!) Alas, same problem.

Any thoughts much appreciated.
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Old 29-06-2023, 21:15   #14
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Re: Chart Installation error 16

Gave up. the guys at O charts reckoned it was something to do with downloading Aus ENCs over mobile data. I tried 3 differnt land based wifi networks and got the same issue. Some chart tiles were not downloaded properly causing failures when the system restarted. Interestingly, it was _always_ the same chart file numbers that did not load properly
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Old 29-06-2023, 21:22   #15
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Re: Chart Installation error 16

Yeah, I didn't download on mobile. I did so when I was on land with good wifi, so that doesn't add up from my experience.
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