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Old 20-01-2020, 06:17   #1
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BUG with opencpn.org website times out.

Hello - I wasn't able to find "the right" place to report this problem so hopefully someone would be so kind as to forward it.

I have twice experienced opencpn.org get into connection timeouts that will last a few days and then return to normal. I experience this problem clicking through the documentation links.

If someone that has responsibility for opencpn.org can contact me I will provide further information. In summary using different IP addresses I have shown it not to be a computer/browser issue. I suspect some request on the server gets stuck and there is no response to the requesting ip address until that problem gets routinely cleared.
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Old 21-01-2020, 06:45   #2
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Re: BUG with opencpn.org website times out.

HT, The OpenCPN manual has has some problems lately, and I have been configuring it and trying to get all the features working properly. Perhaps you were on the manual.
I know that there has also been some recent webmaster activity on the main opencpn.org website as well.


If it continues please let us know.
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Old 21-01-2020, 09:43   #3
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Re: BUG with opencpn.org website times out.

Hi Rgleason,

Yes indeed on the OpenCPN manual. Twice - last Saturday, and the weekend before. Works fine today - so far!

Thanks you
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Old 11-02-2020, 04:42   #4
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Re: BUG with opencpn.org website times out.

Hi Rgleason,

I'm back to having timeout problems on Opencpn.org when connecting from IP address 198.84.238.142 - hopefully something will show up in the logs.

I was again looking in the documentation on the weekend.

Jim
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Old 13-02-2020, 15:57   #5
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Re: BUG with opencpn.org website times out.

HT Sorry, but there must be some security trigger on the server. I and others have experienced this, and sometimes I need to wait several days for the pages to appear.

Rick
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Old 13-02-2020, 16:03   #6
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Re: BUG with opencpn.org website times out.

See also this post/thread that was started because the OP was unable to access the manual.

I had no problem accessing a link he posted, so not sure if it is user/IP/time/cookie specific.


Just another data point.
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Old 13-02-2020, 18:46   #7
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Re: BUG with opencpn.org website times out.

Rick, That is what I experience - locked out (technically a time out) for days like it's stuck trying to service a request and will do nothing else for me. It does follow the IP address - switching WANs (and therefore my IP) will allow me back in (but I don't have unlimited BP on the switched IP so that is not a long term solution). I have cleared the cache and tried from an incognito browser from the same original IP (to rule out cookies) and it's still stuck. I'm forming a sense that it occurs when I'm quickly going in and out of topics looking for information.
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