Just a word to say that I am southbound for a forth trip in the Caribbean
and after testing my VHF installation
with à SWR meter and a dummy load, I discover that the cable was defective and the 10 years old antenna
had high SWR. I contacted the antenna
manufacturer and he suggested to send it back for testing.
Less than a day after receiving, I was contacted by Mr. Metz himself, and was told that the antenna did not fulfill their standard and will be replaced. Four days later, I received a brand new antenna free of charge.
I believe that it is important that others be aware when customers satisfaction is the number one priority of a manufacturer.
P.s. Yes I know, we are currently southbound!
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