Originally Posted by mikedefieslife
And people say Garmin
I have a Simrad NSS and 3G radar that came with the boat
. If I was buying
myself it would not be Simrad gear
. Probably Furuno
My first issue was a 30 month old radar/plotter that stopped booting. Hit the power switch and nothing. I called the firm that did the install and was told they couldn't get parts for that unit, since there was now a new model available. Called a few more shops, and got the same answer. Starting looking for a Koden replacement that would work
with the Simrad array and spoke with a Koden tech who left Simrad's employ a year or two before. He told me that he certainly understood the problem because when he worked there he remembered clearing the shelves of all CRX parts and putting them in the dumpster. "All of them", I asked? "Yep. All of them". Fortunately I found a work around by doing a hard reset each time I power up - depress both PWR and CLR while throwing the breaker. Nice.
Same issue with the Simrad hand held for the AP. Called the dealer who said, nope, no part for that one either. But he offered to buy mine for salvage
since that is the only way he can get service parts. I was able to fix that unit by disassembling it and finding the bad trace on the board, by sheer luck.
Similar powering up issue now with the Simrad depth sounder
. Power up, and the screen
goes wonky and never starts displaying whatever signal it is getting back from the transponder. Same work - around; PWR + CLR + hit the breaker, then re-enter all custom units through Settings so it works. PITA.
IMO, what Simrad does to its customers is unethical and I wouldn't own one of their products if you gave it to me.