Originally Posted by Revelations
The existing and faulty B&G Hydra 2000 system is out of warranty. As such, we are willing to pay for a qualified technician to come and sort out the problems here in Cabedelo, Brazil.
In addition, we are now seriously considering buying
and installing a second autopilot - preferably a new B&G H5000 system.
I will be in my home office (not Brazil) this week and can work with you in organizing onsite help if required. You will have seen the email
message to BG&G USA; we will see what they say. B&G has no presence in Brazil and Customs
is a nightmare over there so first of all you need to figure out if you need parts
sent in. If you can get a Brazilian cell SIM card to take incoming calls I can also work with you over the phone
. I am not an expert in B&G pilots but have experience in similar units from Raymarine
In the meantime, can you please look at post #4 and check that you have 12V between the two terminals labelled "DRIVE SUPPLY IN"? This is not the power that supplies the autopilot displays and computer, but the one that actually supplies the motor
that makes the rudder
move. If you do not have 12V you may be able to find a tripped breaker or blown inline fuse.
typically blow when the physical rudder
limits of the rudder are tighter than what the autopilot thinks (from the relevant configuraton screen) they are. Same thing happened to me not far from Cabedelo a couple of years ago!
Can you also tell us how long has the autopilot been used and what happened before it stopped working?