Originally Posted by Seman
Well, I have taken the 4G radar to the local Navico service
agent, Dahlberg, here in Mallorca.
There is a faulty circuit board in the radar dome.
Navico don't sell parts
1800 EURO for a new replacement radar!
Doing some searches on the internet
,I came to the conclusion that the 3 & 4G radars from Navico are unreliable & factory support for their products are non existent.
Unfortunately I have the Lowrance HDS Chart plotter.
Would it be possible to connect a Furuno
or other manufacturer radar dome to it?
Ok, paid Euro 1800 & had new 4G dome, R10 & cables
All good for 3 weeks.
Now Zone alarm
becomes unreliable & sometimes radar will not start up.
We are now in Italy
, contacted support here.
They suggested that if a software
update on my HDS7 will not rectify my intermittent problem, they will replace the 4G.
The update made no difference, still intermittent.
That's the last I heard from Service IT.
I have written 4 emails in the past week, no response.
Written to Navico Germany
, they refer me back to Italy
Great service, this unit is 4 weeks old & covered by a 2 year warranty.
Where do I go from her?