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Old 25-10-2017, 19:46   #1
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Join Date: Apr 2014
Boat: Moody 425
Posts: 296
Aqua Signal great service

I replaced my tri-color/ anchor light right after this years Annapolis show. After going up and down the mast a few times I had it done. I turned it on and looked up..... no tri-color lights on! I checked everything and could not find the problem.

Monday, after going up again double checking for voltage I decided to call AS for tech service. I was leaving to go south in a couple days and needed to figure this out right away. After explaining my problem and time issue for heading south, the tech - I think his name is Matt - said he would overnight a new light to me. It was too late in the day to get it out on Monday and he said it would go out Tuesday. Today, Wednesday, it arrived and I was able to install it. It worked! We leave tomorrow.

Thank you Aqua Signal, and Matt (I hope I have the name right). By going beyond the normal warranty process and shipping the light overnight at your expense, you will be making our trip safer!

Larry
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