I replaced my tri-color/ anchor
light right after this years Annapolis
show. After going up and down the mast
a few times I had it done. I turned it on and looked up..... no tri-color lights on! I checked everything and could not find the problem.
Monday, after going up again double checking for voltage I decided to call AS for tech service
. I was leaving to go south in a couple days and needed to figure this out right away. After explaining my problem and time issue for heading south, the tech - I think his name is Matt - said he would overnight a new light to me. It was too late in the day to get it out on Monday and he said it would go out Tuesday. Today, Wednesday, it arrived and I was able to install it. It worked! We leave tomorrow.
Thank you Aqua Signal, and Matt (I hope I have the name right). By going beyond the normal warranty process and shipping
the light overnight at your expense, you will be making our trip safer!