Why Do Marinas Do this ?

[Inkwell]

I don't understand what electrical problem can cause a $ 1000 bill without some very specific explanation from the marina's service manager on why the problem still exists. It has been my experience that the service manager will resolve those types of problems. Your friend needs to meet and discuss a resolution or understand why the problem can not be fixed with the marina's service or general manager. Most are professionals and want to do the right thing.

[Waltermorl]

Originally Posted by canucksailor

So - it would seem to be greed, with some rationale applied to justify it. My point is, this woman has spent over $1000 to have the marina fix an electrical problem - and it ain't fixed because their people seem not to have the know how.
So - how does she get this done? She's not (no disrespect intended) the type to invite certain 'friends' aboard. Besides, few of her friends carry toolboxes...

Why not ask the marina to bring in a specialist or someone from the company of the item not working. It might cost a few dollars but the marina should be willing to bring someone in after all a happy customer brings stuff back.

Walter

[Therapy]

Originally Posted by knottygurl

I think she needs to collect her paid receipts and head off to small claims court and sue the yard as they have not done what she paid for nor what was contracted to be done.
then hire an outside tech to do the job and claim the difference back from the marina.

I waited for 26 posts for this.

The judge will be fun to watch on this one for sure.

[Therapy]

Originally Posted by denverd0n

Greed is an interesting concept. No one ever thinks that THEY are being greedy. It's always the other guy.

I negotiate the lowest possible price I can when buying a car or a boat. I'm just being "frugal," "sensible," and "getting a fair price." A few years later I go to sell that same car or boat. The buyer haggles long and hard to knock the price down as low as he can... Of course, HE is being "greedy."

Funny how that works, isn't it?

Ahh. The nature of humans unveiled yet again.

[Dkdoyle]

I don't think it is unreasonable to demand it fixed for money already paid or refund it and let me hire someone that can. What you should not do is be a victim.

[canucksailor]

Hampus - it's some sort of charging problem. Two years ago, when she bought the boat, someone did a bunch of work and it appears that there is some sort of problem with one or two of three thermal fuses, or in the circuits.
The charger was replaced, but the 'guru' doesn't think it's the problem and will be bench testing it. If it's ok, then my friend intends to get her money back for the charger and the cost of installing it, since that wasn't the problem.
There's more than that - I haven't gotten all of the details because I'm 1000 miles away and can't do much more than commiserate, and fire up interesting threads on CF.

[canucksailor]

Originally Posted by Billy Higgins

CanuckSailor - There is a lot of speculation on this thread, but has anyone actually asked the particular marina management why this restrictive policy is in place?

No - it's a corporate wide policy - these aren't a mom and pop marina operation. Each of the marinas has repair facilities - but that of course doesn't say anything about their abilities.
OH, for those suggesting my friend have this tech guy sign the logbook - she's located in a small population area, everyone knows everyone else and this guy is most certainly known around the marinas in the area.