This is an unashamed plug
for West Marine
, and no I don't work
for them. I used to spend 99% of my boat
$$ a Defender. They do have great prices and good service
Earlier this year though when West recalled the Rocna
anchors I gained a whole new respect for West. Don't get me wrong, I have always thought they were a good company, just out of my budget
. They are usually higher on just about everything, but they are also the only ones out there that have invested a ton of money
in a vast network of local stores. Having owned a couple of small business's I know you have to charge more to do that. You also pay for convenience. I understand and accept that.
I wanted to do business with WM because of their willingness to stand up on the Rocna
issue, so when I bought my new Manson Supreme earlier this year, I bought it at West. A 25 pounder. Regular price
at WM was $249. I found the same anchor
at Overton's for $199. I called WM and asked if they would price
match it. They did and I bought it from them. I have bought a lot of stuff from them this year the same way. I bought a new macerator pump
yesterday. WMs price was $157, Defender was $145 + shipping
. I called the local West store and asked if they would price match it and have it shipped to the store (no shipping
charges if sent to a store), he said yes they would match Defenders price, and they had two of them on the shelf. Twenty minutes later I had my pump
, and for less than I would have paid at Defender.
I may not be their favorite customer since I price match everything, but at least they are getting my business.