Over the last several boats I've owned Intellian satellite
dishes. In general they have worked well. I currently have an in warranty unit and customer support has been pretty poor. I'm maybe 10 hours into trouble shooting on my dime. Starter out replacing all electronics
. They wanted me to send electronics
in and they would repair and return. Finally got them to send new if I would pay for new and they would credit on parts
return. They can't find the problem - so pull the unit and ship to CA. My dine. Spend an extra month in a marina, rent a car, scrub cruising Bahama plan. Can't seem to get a return call. Has anyone got a contact that might be of some help. Is this typical experience with them?