Look at their reviews
throughout the sailing community. They screwed me to of the purchase price
of a jib
and a mainsail
. I ordered a Rhodes 19 Sail set they shipped me a main for a precision sailboat. Peak refused to make me whole after I complained the sail was not the same as a Rhodes. Peak currently has a one star rating on Yelp. Peak has spawned a series of disappointed customers over their lifetime(s) as a sail jobber.
Check their reviews
throughout the online community. Their online history
of bad business habits is starting again. I'm not seeing anything except complaints in the online community. They don't publish their physical address and only call you back on the phone
after you leave a message.
They change their story constantly. Make sure that you get everything in writing. I ordered a Rhodes 19 Mainsail
, I was invoiced for a Rhodes 19 Mainsail, and they shipped me a Precision 21 Main and claimed it was the same sail as a Rhodes 19. Not true! Take a look online and compare measurements
Spent the rest of four summer sails following their advice trying to get the sail to fit. It never fit no matter what. The even suggested I actually bend the mast
to make the sail fit.
Peak Sails NA is very slippery and dodgy. They only do business through Paypal. This makes getting your refund almost impossible. It is pretty close to a swindle.
I ordered a jib
in mid July. I paid for it on July 29, 2016 and it's over four weeks later. I have not gotten it yet. They say it is on the way from Asia
and should be delivered to Peaksails NA soon and then sent on to me as a priority. Never Happened.
Steer far, far, away from these folk. They sell their mistakes
and you get what you pay for.
On all their responses to on line complaints they have some put down or some half baked excuse. When the NY State Attorney General contacts them they don't respond. They never offer any real resolution. AND you never read posted reviews about how happy their customers are about their product and service
There will be another response from Peak denying their chicanery. Merely look at their online reviews to see their business reputations