Australian RACQ Insurance Changes

[troppo]

RACQ insurance has changed significantly since I was last insured with them Oct 2011. When I sold my boat at the end of last year, I had been insured by RACQ. It was a 28 footer listed as moored in the Fitzroy River, Rockhampton. No problems.

Today I contacted RACQ as I have been looking around at boats and wondered about insurance. Much to my astonishment, I was told that I could not insure with them any boat I bought. Reason? I would have the boat on a swing mooring on the river.

I could get insurance only if the boat was in a "mooring facility which is: (a) permanently fenced off to the general public and has 24 hour 7 days a week security surveillance; or (b) is moored to a private jetty at your residential property."

I am shocked about the insurance change but I guess that is the industry. I'll have to look elsewhere.

I guess there may be other folk insured with RACQ who may find themselves without insurance since not everyone can comply with what RACQ want.

cheers

troppo

[Wotname]

Try GIO, I have 3rd party with them and I am on a swing mooring.

[troppo]

Originally Posted by Wotname

Try GIO, I have 3rd party with them and I am on a swing mooring.

Thanks, I'll give em a go.

[troppo]

Originally Posted by troppo

Thanks, I'll give em a go.

I phoned 'em and was surprised when the guy said they don't cover Queensland.

[Wotname]

Originally Posted by troppo

I phoned 'em and was surprised when the guy said they don't cover Queensland.

really, how strange is that considering they are (were?) a Queensland based company. I just read this on their on-line PDS:Geographic limit
Boats are covered anywhere on the land and waterways of Australia but only up to 200 nautical
miles from the Australian mainland and Tasmania.
.
Are we talking about this GIO Caravan Insurance | Caravan Insurance Australia | Motorhome Insurance | GIO

FWIW, when I was arranging the cover through GIO, I had to send a copy of the survey to a Suncorp email address. The on-line PDS from both companies were very similar, maybe call Suncorp as well!

[troppo]

Hi Wotname, yup, that's the one I contacted. I re-read some of their blurb and there is mention of Qld so one would think no problem.

But when I go to the Branch Locator it does not list any Qld Branches.

Also, when I enter a Qld postcode into the Branch Locator search box, it initially brought up a list but when I click on any in the list it just says:


"No results in your state, please call . . ."

Not having a branch in Qld should not stop them selling me insurance but ????

I think there is some link of GIO to Suncorp since until 1986 we in Qld had a SGIO which was renamed to Suncorp. Maybe GIO stuff in Qld is done by Suncorp.

Ahh, the mysteries of big institutions.