Quote:
Originally Posted by Caleb_Grey
Oh so they are focusing on new product, and valid Warrenty claims, shocking i say.
Is your name karen btw?
Maybe next time install it in a properly warranted way and you wont have this problem.
But you do you, then complain like a petulant child when you dont get your way.
|
WTF
As of now a warranty claim has not even been submitted
This is a
cheap 25.00 part that took down an important
bit of kit. I thought I’d just buy it, support the manufacturer
and be done with it.
A bit dumbfounded that it can’t be bought.
As to failure mode, who knows, it’s all speculation
by my good buddy Bill, who has since disappeared once
I called him out of his rat hole.
And just what are your qualifications to say, sight unseen,
both my install and the unit in question
that it wasn’t installed within the warranty specs.
I will file a claim but that will take weeks and plenty of hassle
Not to mention the waste of time and effort by myself & the
Various folks at Victron who are going to have to deal with this.
Why not just sell the bloody part?
Do you even own a
boat?
Stuff breaks all the time and parts need to be replaced.
You buy a
new boat, great new
engine
But then you make a bone
head mistake and forget to
open the
raw water intake. The
water pump runs dry
and the impeller melts and destroys the
pump housing.
You call the
engine manufacturer who informs you
Sorry no replacement pumps available
You got to buy a new engine.
Extreme example but same ****
We are not talking about a legacy product here but one
currently
for sale.
Plain and simple PARTS SHOULD BE AVAILABLE
Linear Mode
Recent Discussions