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Old 11-07-2019, 09:48   #1
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Join Date: May 2017
Location: Northern Chesapeake Bay
Boat: Hunter 41 AC
Posts: 3
Sticker Shock

Greetings all. My wife and I are getting our Hunter 41 ready to head to the Bahamas this fall, and recently commissioned the service department at our marina to replace the cutlass bearing. I was quoted $400.00 for the job and I agreed to that price. The invoice just came in, and we have been charged $1425.00 for the job. To say the least, I am a bit miffed. There was no phone call during the process to let us know of any difficulties, just a huge bill for me to deal with at the completion. This is a new marina to us, one we like and had planned to stay for the remainder of our boating days. I'm really at a loss as far as what to do here... I'm going to have a nice calm conversation with them tomorrow, but I'm completely in the dark as far as any rights I might have. The quote was a verbal one - I don't have it in writing, so I guess I'm screwed. Anyone have any insight as to what my rights (if any) are here? Also, I was going to have them install a couple of solar panels for me, but I'm thinking I might want to go elsewhere. If anyone has any suggestions for that in the Middle River area of Maryland it would be greatly appreciated. Thanks in advance.
Foolish Heart is offline   Reply With Quote
Old 11-07-2019, 09:58   #2
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Join Date: Dec 2007
Location: West Virginia
Boat: Cape Dory, Cutter,30
Posts: 185
Re: Sticker Shock

You can't win with some boat yards, even with a signed quote. Besides, they won't launch without payment.
moctrams is offline   Reply With Quote
Old 11-07-2019, 10:13   #3
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Join Date: Apr 2005
Location: Southern California
Boat: Catalina 320
Posts: 1,308
Re: Sticker Shock

Perhaps it was $425 for the cutlass and $1000 for the haul, launch and in water alignment that was overlooked in the estimate ?
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