I've done a lot (a LOT!) of business with Steveston Marine
and have been treated fairly in every case. Once or twice
I have had to persist a bit to achieve clear communication,
but it WAS achieved, and without anyone getting angry.
How many businesses can you say that about?
Also, I am confident that any product that is defective
or that doesn't perform as advertised would be promptly refunded.
When I have had difficulties, that option has ALWAYS been freely
offered to me right off the bat.
I am talking about the mail-order department here-
My experience with the retail stores has been limited
to walking the aisles, gasping, and running out the door
clutching my credit cards in a tight fist.
No will power
, that's my problem.