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23-03-2021, 12:30
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#1
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Registered User
Join Date: Aug 2009
Location: Annapolis
Boat: S2-35C
Posts: 76
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Raymarine - Never again.
I currently have Raymarine E80, wheel pilot and control head, all of which are about 100 years old. Th one thing I don't have is a wind sensor/display. When I say that Ray bought Tac-Tic I thought fantastic, they will incorporate it and I don't have to go through the hassle and cost of pulling the mast, I can use the wireless sensor. So I waited, tased to the Ray reps at boat shows, waited a lot more. Just when I gave up hope, Ray announced the I70s with the wireless sensor.
I just purchased the I70s, T120 wireless sensor and Microtalk which they say is required to interface the sensor into Seattle. Here is where the fun begins. I install the I70 into the ST backbone and start trying to program it. It sees my speed/temp/depts sensor with no problem but displays a message that it is not compatible with either my E80 (planning to change that out already) on the wheel pilot, which works well enough that I don't see the need to upgrade.
I contacted Ray support, it seems you also have to purchase a $500 hand held display to program the wind sensor, they didn't update the software on either the Axiom or the I70 to interface with the wind sensor. It seams as though instead of fully integrating the Tac-Tic platform they are sticking to consumer with a $500 bandaid. The software coding for Microtalk and the sensor can't be that complicated that this functionality can't be integrated into the I70 or especially the Axiom.
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23-03-2021, 12:53
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#2
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Registered User
Join Date: Apr 2013
Location: British Columbia
Boat: Sceptre 41
Posts: 1,922
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Re: Raymarine - Never again.
Quote:
Originally Posted by pas63
I currently have Raymarine E80, wheel pilot and control head, all of which are about 100 years old. Th one thing I don't have is a wind sensor/display. When I say that Ray bought Tac-Tic I thought fantastic, they will incorporate it and I don't have to go through the hassle and cost of pulling the mast, I can use the wireless sensor. So I waited, tased to the Ray reps at boat shows, waited a lot more. Just when I gave up hope, Ray announced the I70s with the wireless sensor.
I just purchased the I70s, T120 wireless sensor and Microtalk which they say is required to interface the sensor into Seattle. Here is where the fun begins. I install the I70 into the ST backbone and start trying to program it. It sees my speed/temp/depts sensor with no problem but displays a message that it is not compatible with either my E80 (planning to change that out already) on the wheel pilot, which works well enough that I don't see the need to upgrade.
I contacted Ray support, it seems you also have to purchase a $500 hand held display to program the wind sensor, they didn't update the software on either the Axiom or the I70 to interface with the wind sensor. It seams as though instead of fully integrating the Tac-Tic platform they are sticking to consumer with a $500 bandaid. The software coding for Microtalk and the sensor can't be that complicated that this functionality can't be integrated into the I70 or especially the Axiom.
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I'm sure I am missing something here, but...
The TackTick/Raymarine wireless system outputs data in NMEA0183 format. Your other systems should be able to accept NMEA0183.
But, perhaps you only have the wireless wind instrument without the T122 Micronet Wireless NMEA Interface (required to output NMEA0183)?
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23-03-2021, 13:49
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#3
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Registered User
Join Date: Aug 2010
Posts: 3,074
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Re: Raymarine - Never again.
The E80 was released in 2004. It's 17 years old. You're trying to integrate on their upgraded proprietary network and annoyed that you have to involve an integration device?
They should both support NMEA 0183. I see no sense in disparaging an entire company. You're attempting to integrate two products 17 years apart in technology and have, essentially, been given two options to do so.
Where exactly is the problem here? $500??
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23-03-2021, 14:03
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#4
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Registered User
Join Date: Mar 2021
Location: Alboran Sea / Spain
Posts: 941
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Re: Raymarine - Never again.
Quote:
Originally Posted by Shrew
The E80 was released in 2004.
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The relevant date is when did the E80 go out of maintenance, not when it was released.
Quote:
Originally Posted by Shrew
Where exactly is the problem here? $500??
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I can understand the original poster. I don't want to see myself as an ATM for companies trying to push their latest and greatest and orphaning their previous most wonderful solutions because they can't be arsed. Planned obsolescence is evil.
For my 40 year old boat I still get spare parts and service-kits for many systems. 17 years is nothing for a boat.
And yes, $500 for a doodad just because they don't care about previously loyal customers puts a company on the sh*t-list in my eyes.
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23-03-2021, 16:31
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#5
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Registered User
Join Date: Aug 2009
Location: Annapolis
Boat: S2-35C
Posts: 76
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Re: Raymarine - Never again.
Wow, did no one read my comments?
From Shrew "They should both support NMEA 0183."
Yes they do, but 0183 is dead and has limited functionality, especially for the latest technology.
"You're attempting to integrate two products 17 yeas apart"
Where did I say that I specifically mentioned interfacing the wind sensor with the I70s which is their latest generation as well as the fact that I am upgrading from the E80 to an Axiom+ which is the latest generation.
From sv_pelagia "The TackTick/Raymarine wireless system outputs data in NMEA0183 "
Yes but they came out with Microtalk to interface the wireless sensor with the sea talk network. That is after you use the $500 hand held to program it.
What I don't get and why I will never buy Ray is that they are sticking the consumer with a $500 hand held display to program the wireless sensor instead of building the capability into the I70 or Axiom which once the sensor is configured by the $500 gadget will communicate over sea talk with the I70 or Axiom. The wireless sensor and Microtalk are not rocket science, it should be very basic coding - 0 to 360 degrees and wind speed, that's it, speed and direction. It should be very simple code that should be easily incorporated into the Axiom or I70.
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23-03-2021, 17:47
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#6
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Registered User
Join Date: Feb 2020
Location: Stamford, CT
Boat: Beneteau Oceanis 31
Posts: 724
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Re: Raymarine - Never again.
Quote:
Originally Posted by pas63
Wow, did no one read my comments?
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We did. You expressed your strong views, others may have a different opinion. Each deserves an equal amount of space.
(FYI, I have no interest in the company you are unhappy with).
__________________
"I always arrive late at the office, but I make up for it by leaving early.” – Charles Lamb
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24-03-2021, 08:16
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#7
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Registered User
Join Date: Sep 2020
Location: Seabrook, TX
Boat: Catalina 30
Posts: 515
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Re: Raymarine - Never again.
One of the things that TICKS me off with Raymarine is that to upgrade the software in your unit you need to have a Raymarine MFD (Multi-function display, aka chart plotter etc. ) installed in your system to have the capability to do this.
If you do not, you need to find a Raymarine dealer who will do it for you or send the unit back to Raymarine for service.
This is SO archaic. I have a Garmin GPS and to update it, I plug it into my laptop computer via a USB cable. Fire up the Garmin program, download the new software and "voila" in a few minutes I am all finished.
Raymarine is about 20 years behind-the-times in some areas...
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24-03-2021, 08:28
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#8
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Marine Service Provider
Join Date: Feb 2012
Location: Vienna, Austria
Boat: Vagabond 47
Posts: 922
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Re: Raymarine - Never again.
As always, stay fair. Most of the Raymarine autopilots give up on permanent use lika an ocean crossing but I think the mean problem with this is that the installers did not scale them properly and mounted to small devices that break.
The old ST60 and ST60+ are fantastic devices that won't break in 100 years.
But I do not need and need to know about the modern scrap than is only built to confuse me with Computer bull.......(btw. I am an IT-Prefessional)
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24-03-2021, 08:31
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#9
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Registered User
Join Date: Feb 2015
Location: Ranieri/Bari, S. Italy
Boat: Jeanneau 43ds
Posts: 638
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Re: Raymarine - Never again.
I never had any prblm w Raymarine for the last 30 years in Europe . Have always found them excellent
Andrew
"Genial Bee"
__________________
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24-03-2021, 08:33
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#10
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Registered User
Join Date: Aug 2019
Location: Appleton, WI
Boat: Hunter 34
Posts: 59
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Re: Raymarine - Never again.
I have had nothing but outstanding customer service from Raymarine whenever I have had to contact them.
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24-03-2021, 08:34
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#11
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Senior Cruiser
Join Date: Sep 2007
Location: Enkhuizen, NL
Boat: Pearson 36-1
Posts: 755
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Re: Raymarine - Never again.
I bought an Element 12" MFD to replace my C120 and had to buy a new radar unit, Ouch.
But the lesser of two evils, just try to deal with Garmin.
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24-03-2021, 08:55
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#12
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Senior Cruiser
Join Date: Jan 2010
Location: PORTUGAL
Posts: 30,561
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Re: Raymarine - Never again.
Tried Simrad once... switched back to Raymarine.
__________________
It was a dark and stormy night and the captain of the ship said.. "Hey Jim, spin us a yarn." and the yarn began like this.. "It was a dark and stormy night.."
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24-03-2021, 10:59
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#13
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Registered User
Join Date: Aug 2011
Location: Raleigh, NC
Boat: S2 35C
Posts: 66
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Re: Raymarine - Never again.
"sv_pelagia" is correct. The T122 Micronet Wireless NMEA Interface will get you the NMEA 0183 info you need when wired to your network The I70 is Raymarine's SeaTalkng (NMEA 2000) display and though nice, not a good fit.
Raymarine bought TackTick wireless, but treats it and "ng" like walled gardens, with TackTick aimed at smaller racing class boats without installed electrical systems (think J/24 with an outboard). They also rarely mention that running an expensive SeaTalkng up to a new RM masthead unit is not necessary if your old wind unit, depth, speed and wiring are good. Their ITC-5 Transducer Converter will get them converted to digital network info.
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24-03-2021, 20:41
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#14
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Registered User
Join Date: Aug 2007
Location: Adelaide, South Australia, sailing in the Med.
Boat: Beneteau, Oceanis 50 G5
Posts: 1,295
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Re: Raymarine - Never again.
Well,, we like our full Raymarine system, and when I had an independent specialist tech onboard for an AIS issue, he advised the other big names were much harder to deal with.
__________________
'53 was a good year!
Thankful for the wonders of this world - and the waters that cover much of it.
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24-03-2021, 20:50
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#15
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Registered User
Join Date: Jul 2020
Location: SoCal
Posts: 692
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Re: Raymarine - Never again.
Got all new Raymarine setup - simple, intuitive, inexpensive compared to other options, works fine so far. 3 year factory warranty.
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