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13-11-2010, 12:44
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#1
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Registered User
Join Date: Nov 2010
Posts: 39
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Our Experience Chartering with Horizon, BVI
We just got back a week ago and they are the biggest crook's in the Caribbean! They lied to us and sent us out on an unsafe boat! Seriously. We will never charter with them again!
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13-11-2010, 13:47
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#2
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Senior Cruiser

Join Date: Mar 2003
Location: Thunder Bay, Ontario - 48-29N x 89-20W
Boat: (Cruiser Living On Dirt)
Posts: 47,083
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Quote:
Originally Posted by busyengineer
We just got back a week ago and they are the biggest crook's in the Caribbean! They lied to us and sent us out on an unsafe boat! Seriously. We will never charter with them again!
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Who are "they"?
__________________
Gord May
"If you didn't have the time or money to do it right in the first place, when will you get the time/$ to fix it?"
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13-11-2010, 15:07
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#3
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Registered User
Join Date: Jun 2007
Location: West Indies, Now live aboard as cruiser/ voyager often with guest/ friends
Boat: 36' Bene
Posts: 585
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sometimes you feel the need to take a tad of salt with some post when the poster had no history and no public profile or any information about them but only post is a bitter negative.... Maybe I'll just take a nice Rum...
of course anyone can be the exception and have a bad time but give me a break on the cried all the way home bit....
Hope some ight is shead on this "report"
__________________
I prefer a sailboat to a motorboat, and it is my belief that boat sailing is a finer, more difficult, and sturdier art than running a motor.
--- Jack London
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13-11-2010, 15:20
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#4
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Registered User
Join Date: Jun 2010
Boat: Beneteau, Oceanis 43, Plan B
Posts: 9
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Quote:
Originally Posted by busyengineer
We just got back a week ago and they are the biggest crook's in the Caribbean! They lied to us and sent us out on an unsafe boat! Seriously. We will never charter with them again!
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Which company were you referring to? Sunsail/Moorings or Horizon?
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14-11-2010, 11:47
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#5
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Registered User
Join Date: Nov 2010
Posts: 112
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Avoid Horizon Yacht Charters
Horizon Yacht Charter did not live up to their claims....they were unprofessional...the boat had serious issues...never again....Not with Horizon... anyone have other recommendations?
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14-11-2010, 12:29
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#6
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Registered User
Join Date: Nov 2010
Posts: 112
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Grasspack / Horizon
I know you will enjoy sailing in the BVI ....its such a wonderful experience....and I truly hope your experience with Horizon is a great one.
Horizon did not come close to meeting the expectations of professionalism nor service that I had.
You would do your self a favor to be the one to double check everything.....for example dont ASSUME that the jib sheets are ACTUALLY tied to the jib....
I thought that one could safely assume certain things....on our first tack....we discovered the port side jib sheet was NOT EVEN TIED onto the Jib... we did not notice it as we unfurled the jib to sail.....wow...and this was just the beginning of our sail....
just double check everything.....dont assume anything!!!....
& have a wondertime time!!! 
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14-11-2010, 15:31
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#7
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Registered User
Join Date: Jun 2010
Boat: Beneteau, Oceanis 43, Plan B
Posts: 9
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Thanks. We made a reservation at Sunsail (at Tortola) for a week for the end of this month. If anything noteworthy, I will share it here.
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14-11-2010, 15:39
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#8
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Registered User
Join Date: Apr 2004
Location: Toronto
Boat: CS36Merlin, "La Belle Aurore"
Posts: 7,557
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Quote:
Originally Posted by SweetSerenity
Horizon did not come close to meeting the expectations of professionalism nor service that I had.
You would do your self a favor to be the one to double check everything.....for example dont ASSUME that the jib sheets are ACTUALLY tied to the jib....
I thought that one could safely assume certain things....on our first tack....we discovered the port side jib sheet was NOT EVEN TIED onto the Jib... we did not notice it as we unfurled the jib to sail.....wow...and this was just the beginning of our sail....
..
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A jib sheet adrift and you're complaining???
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Rick I
Toronto in summer, Bahamas in winter.
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15-11-2010, 10:18
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#9
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Registered User
Join Date: Aug 2009
Location: Boston, MA
Boat: Beneteau Oceanis 43 & S2 6.9
Posts: 969
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Quote:
Originally Posted by Tevfik
Thanks. We made a reservation at Sunsail (at Tortola) for a week for the end of this month. If anything noteworthy, I will share it here.
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I'm sure you will enjoy it. Any boat can have issues, but I have found Moorings/Sunsail to be very professional and helpful.
Both our past charters we had issues. And both times it was fixed when/where it was conveinent for us and quickly. That's really all you can ask for with any charter.
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15-11-2010, 11:56
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#10
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Registered User
Join Date: Nov 2010
Location: Tampa Bay
Posts: 22
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Quote:
Originally Posted by Vasco
A jib sheet adrift and you're complaining???
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From the tone of SweetSerenity's post, I am thinking that was just the tip of the iceberg...
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15-11-2010, 12:22
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#11
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Registered User
Join Date: Aug 2009
Location: Boston, MA
Boat: Beneteau Oceanis 43 & S2 6.9
Posts: 969
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I tihnk one problem is that the charter companies rely on the previous charterers to inform them of issues. I suspect there are many that don't report any issues or problems and then those issues can get left for the next charterer.
It does make a good argument for sleeping aboard the night before however so you can do a full check on everything.
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15-11-2010, 12:43
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#12
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Seaman, Delivery skipper


Join Date: Jan 2010
Location: PORTUGAL
Posts: 29,782
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Quote:
Originally Posted by maytrix
I tihnk one problem is that the charter companies rely on the previous charterers to inform them of issues. I suspect there are many that don't report any issues or problems and then those issues can get left for the next charterer.
It does make a good argument for sleeping aboard the night before however so you can do a full check on everything.
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So.... if a person charters a boat for a week.. bashes up a load of stuff and leaves it in a barely seaworthy condition... but covers it up well... all the Charter Company does is bung on clean bedding, a quick hose down and thats it...
I turn up and have a crap time/nearly sink... its not their fault for poor maintainance/management... its all on the previous renter.... get real mate
Thats just sheer laziness and seriously bad management
__________________
It was a dark and stormy night and the captain of the ship said.. "Hey Jim, spin us a yarn." and the yarn began like this.. "It was a dark and stormy night.."
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15-11-2010, 12:56
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#13
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Registered User
Join Date: Aug 2009
Location: Boston, MA
Boat: Beneteau Oceanis 43 & S2 6.9
Posts: 969
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Quote:
Originally Posted by boatman61
So.... if a person charters a boat for a week.. bashes up a load of stuff and leaves it in a barely seaworthy condition... but covers it up well... all the Charter Company does is bung on clean bedding, a quick hose down and thats it...
I turn up and have a crap time/nearly sink... its not their fault for poor maintainance/management... its all on the previous renter.... get real mate
Thats just sheer laziness and seriously bad management
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Tha'ts not at all what I said.
Major issues should be found by maintenance and if not, the charter company should be held responsible.
Smaller issues could more easily be missed. We're dealing with boats. Some things just won't be caught until they are used more heavily. I think a lot depends on how the charter company manages it as well.
As an example, say the generator kicks out after 6 hours continuous use for some reason? That's something that likely wouldn't be noticable in normal maintenance checks. So if noone reports it, it could go unresolved until someone finally does report it.
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15-11-2010, 12:56
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#14
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Registered User
Join Date: Apr 2004
Location: Toronto
Boat: CS36Merlin, "La Belle Aurore"
Posts: 7,557
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A good charter company will de-brief the charterer at the end of the charter and do an inspection. They should always inspect the sails. And the familiarization tour before setting out should always include unfurling and/or hoisting the sails. Most of the problems encountered on charter boats are engine or refrigeration related.
__________________
Rick I
Toronto in summer, Bahamas in winter.
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15-11-2010, 13:22
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#15
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Long Range Cruiser
Join Date: Dec 2007
Location: Australian living on "Sea Life" currently in England.
Boat: Beneteau 393 "Sea Life"
Posts: 12,823
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Quote:
Originally Posted by boatman61
... all the Charter Company does is bung on clean bedding,
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Nah. If you didn't get lucky they leave it as is.
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