Katadyn Repair Parts Policy

[SVTatia]

Originally Posted by wingssail

OK
...at this point since I have now sourced and purchased the parts I need...

I'm curious wingsail, did you buy all the parts online? Separate or as a kit?

[wingssail]

Originally Posted by SVTatia

I'm curious wingsail, did you buy all the parts online? Separate or as a kit?

Defender has them, online purchase, as a kit (the official Katadyn kit), and my only issue was getting them shipped. They won't ship to Mexico. So I have to ship them to Washington State, pay Washington taxes and shipping, then have my mailbox in Seattle ship them to me. It will be quite expensive.

[Celestialsailor]

Originally Posted by wingssail

Defender has them, online purchase, as a kit (the official Katadyn kit), and my only issue was getting them shipped. They won't ship to Mexico. So I have to ship them to Washington State, pay Washington taxes and shipping, then have my mailbox in Seattle ship them to me. It will be quite expensive.

I hope you bought 2 sets...

[wingssail]

Originally Posted by Celestialsailor

I hope you bought 2 sets...

Yes indeed, and since the watermaker is currently working, both sets are for spares.

We are about to set out on a cruise and we are stocking up on our spare parts. It's quite a list.

[newhaul]

Originally Posted by Tellie

"the power survivor 35 but the survivor 35 is the same pump and the same repair kit."

The Survivor35 is a whole different watermaker than the PowerSurvivor35. They are no way the same nor have they ever been. This was not planned obsolescence. It was discontinued 25 years ago because it was an anemic water maker and with the customers in mind the newer PS40E at the time was an improved model over the PS35. It's been 25 years since then. And you are correct. The company is protecting itself. Companies tend to do that if they have any sense or wish to stay in business. Frankly I'm extremely impressed with the obvious care and attention to this watermaker that even 25 years after it was discontinued it was still working. I'd be curious as to when you actually bought it and how old it really is. You could look at the automotive business; they are only required to have parts for discontinued cars for 7-10 years. People can still easily get older discontinued car parts from plenty of aftermarket companies. There's probably very little if any competition at all if you want to start building aftermarket PS35 parts, they are pretty straight forward. I could put you in touch with the right people. In fact, I have an old PS35 sitting in my shop waiting for the dumpster that you are welcomed to have. You can reverse engineer the thing.

I'll take the ps35 in your junk pile .

[newhaul]

Aparently the kits are readilyavailable for 70 bucks

https://www.dailywatermakers.com/kat...pair-seal-kit/

[Pete7]

Originally Posted by newhaul

I'll take the ps35 in your junk pile .

You should have asked what else he has in his junk pile. There might be some real treasure items like a 40e or Spectra

[newhaul]

Originally Posted by Pete7

You should have asked what else he has in his junk pile. There might be some real treasure items like a 40e or Spectra

I'm on the other coast so shipping is not cheap . I have a powersurvivor35 and a survivor35 and they are the same just 4 bolts and a pin to convert from survivor35 to powersurvivor35 .

[wingssail]

Originally Posted by newhaul

Aparently the kits are readilyavailable for 70 bucks

https://www.dailywatermakers.com/kat...pair-seal-kit/

They are shown on the web site but when you try to buy them the links do not work. So I sent an inquiry to Daily Watermakers and they said that this kit cannot be purchased.

[SV_FlyingTigress]

IF anyone has a rebuild kit for a Powersurvivor 80E or runs across them I would love to get a couple, I could then keep this water maker and not have to purchase a whole new system.

[newhaul]

Originally Posted by wingssail

They are shown on the web site but when you try to buy them the links do not work. So I sent an inquiry to Daily Watermakers and they said that this kit cannot be purchased.

Thanks fred for the heads up . saves me time

[RaymondR]

Sheesh,

there's no law that says you have to remain captive to OEM's for spares when perfectly adequate "generic" alternatives of supply exist and are readily available.

[newhaul]

Originally Posted by RaymondR

Sheesh,

there's no law that says you have to remain captive to OEM's for spares when perfectly adequate "generic" alternatives of supply exist and are readily available.

Yes but so much easier if it's in a kit already .
Lots of specific O rings. And poppet valve parts.

[SVTatia]

Originally Posted by RaymondR

Sheesh,

there's no law that says you have to remain captive to OEM's for spares when perfectly adequate "generic" alternatives of supply exist and are readily available.

In Mexico?
In NA it could be easier, but you need to take all of those 36 or more parts to source equivalents, not easy, but definitely cheaper.

[newhaul]

Originally Posted by SVTatia

In Mexico?
In NA it could be easier, but you need to take all of those 36 or more parts to source equivalents, not easy, but definitely cheaper.

It's all the O rings they are specific sized wrong diameter and it will not function.
Ok for all interested I can email you the repair manual just send your email in a private message