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Old 02-08-2018, 13:58   #1
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AnglaisInHull's Avatar

Join Date: May 2015
Location: Sailing Lake Ontario
Boat: Mirage 35
Posts: 771
Thumbs up Bitstorm / Bad Boy WiFi extender customer service

I'm in the process of doing firmware updates on the system inherited with my boat; it's not complete yet but I can already give a big thumbs up to Bitstorm's customer support.

The update is complicated because the system is almost 10 years old and hadn't been touched, so needs to jump a couple of generations. I'm not even the original purchaser, but they are bending over backwards to provide me with the update files, explain the (non-standard because waited too long) process, respond promptly to my questions with next steps to try, etc.

Thanks a bunch to their tech support team.
My boat is like me. People look, and say "... pretty good shape ... for its age ..."
AnglaisInHull is offline   Reply With Quote

service, tender, wifi

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