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Old 19-10-2020, 15:20   #1
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Alado nautica roller furler absolute worthless pile of crap

I hope to save some one else who is tempted by practical sailors great review of the poor excuse for a roller furler. The unit is total junk. Practical sailor must have been paid to write anything positive about the customer service, product design, and build quality.
Starting with product design from the top down the whole unit is garbage.
1. On top of the foil the halyard block is part of the foil. Opinions may differ on this yes it will stop halyard wrap.( so will a block on the mast) . it also leaves you with 50foot of halyard at the drum rather then the mast. (Kinda of in the way). But no matter how you feel about that it doesnt negatevthe fact that the
The poor design quality of alado this top foil block section using 2 pieces which clamp onto the top of the foil. A good design would be through bolted, tapped,or riveted into the foil rather then relying on 1" of foil slotted into the top just compressed. I'm sure it will work its way out. And be prepared to get more hardware all the hardware is to small. NyLock nuts should have a thread sticking out to engage the locking attributes of the nut. Plus I like to use washers on both sides so the hex nut doesnt dig into the aluminium. But every piece of hardware they supplied was short and with out washers.
2. the foils these fouls seem pretty robust however once again I'd like to see some sort of mechanical fasteners. (Harken uses tiny hex bolts )( plastimo is rivitted which makes plastimo a throwaway unit if the foils come apart like many do)
3. Now to the drum; it's almost comical that the drum doesnt lock onto the chain plate to keep it from turning with the furler. Instead you run lines to your life lines!!! ( (because that's convienent). Now if your like me and this is on a staysail for a cutter your gonna have major issues of clutter and crap. And major issues returning the p.o.s. good luck getting through to david davenport of alado usa .because he either isn't in business and hasn't taken down the website. or just horrible at it. Then you'll notice The plastic bushing that goes over the stay and inside the drum to center it doesnt even occupy the whole inside of the drum its 2" from the top. I wouldn't say that's much of an issue but just another example of poor craftmanship and poor design. I'm sure it'll be filled up with debris and wearing on the stay.then to the bottom of the drum there's 3 bolts to hold the unit together these once again arent tapped or seated into a hole or anything they're just jammed into the sleeve.
4. Now this whole pile of trash you just put up on your stay wants to fall down. Gravity of course. So you have a polypropylene block that clamps onto your stay and the top halyard block, foil,and drum All sit on that. What a poor design there too. Its rectangle and doesnt even look like it belongs. I would have made it round so it handles all the weight of the sail and the unit a little better. At the very least! And remember every piece of hardware is short.
5. Now you can't make the foils go to the top of the stay because of the eye fitting or because of the proximity to the mast won't allow it to turn with out banging and getting stuck on the mast. So you'll have a few inches short. Since the p.o.s. doesnt lock into the bottom chain plate ( it just sits on a piece of poly block) you will have the whole unit plus weight of the sail slamming up and down until a. It breaks lose and falls over the turn buckle. Or b. Goes up hard enough to jam over the top of the stay fitting jams up and won't furl. ( this already happend to me.) Remember alado thought it was a good idea to rely on gravity to hold it down.


As far a customer service. There is none in the usa. you will have to get in touch with anyone its gonna have to be the factory in Brazil. Andre down there was very helpful. After 3 weeks of nothing I found him in google. David Davenport of alado usa will not answer phone calls ,emails,questions,or honor any warranty claims. He won't even get back to you. So go right to the factory in brazil. I bought my first unit off david and paid paypal it says 4 days door to door. After a week I heard nothing so I had to get pay pal to step in and get me my money back after 2 weeks I got a refund. Ohh and david finally got back to me. What a joke.
So andre in brazil is knowledge full and helpful and he ships amazingly fast. Its 80$ shipping for any warranty parts. They probably will give you the parts free if you pay shipping. Like the did me. I'm sure the parts cost them 20$ or so. They are total junk and this furler has no place on a boat.

Maybe practical sailor was paid off to review this thing I don't know. after installing mine and laughing shaking my head and cursing. have the whole marina come over and verify your not missing somthing. because its such a poor design you think maybe you did somthing wrong. But rest assured it's just that poor of a product.
So after 900$ for the unit (they sent the wring drum) plus another 80 for replacement. Plus another 50$ for all new proper hardware.
Grand total 1030$ and a month of back and forth . I have now taken the piece of crap off the boat and I assume I can't return the unit because I've cut the foils etc. Total piece of crap do not buy anything from alado nautica
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Old 20-10-2020, 15:39   #2
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Re: Alado nautica roller furler absolute worthless pile of crap

I have seen these units on small boats over the years, nothing over 20 feet. My assumption was that it was purely the low cost solution for those who wanted the convenience of roller furling but didn’t want to make the investment required to have the proven performance and reliability of the major brands.
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Old 20-10-2020, 16:19   #3
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Re: Alado nautica roller furler absolute worthless pile of crap

I have seen them sold in Spain. They looked like toy units. I saw them on McGregor boats too.


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Old 20-10-2020, 18:35   #4
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Alado nautica roller furler absolute worthless pile of crap

Sorry Eastward, but I disagree. In my opinion Alado furlers are built like a tank. They were carefully designed to _eliminate_ most of the failure points of other furlers. Have had other furlers fail me (eg large ProFurl had a bearing failure at the drum, CDI-steel/al had its plastic drum shear). Alado drums are 1-piece solid Aluminum: no ball bearing to fail and no plastic to shear. The foil tubes are fitted self locking aluminum top to bottom, no nuts or bolts. Even the top foil block is aluminum. Alado furlers have dual (2) integral halyards, no swivel to fail or get tangled up. Plus no need for mast based halyards. And with the sails hoisted the entire unit is held in compression in addition to gravity. Overall have found Alado to be a very solid design all-round - have replaced my other furlers with Alado.

Alado has furlers for a range of boat sizes from small to large (over 50’)
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Old 21-10-2020, 08:25   #5
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Re: Alado nautica roller furler absolute worthless pile of crap

Had a friend with one on his C&C 27; he loved it.
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Old 21-10-2020, 12:31   #6
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Re: Alado nautica roller furler absolute worthless pile of crap

Have an Alado furler on my 30 ft Mercator for 4 years; absolutely no issues. Day-sail 3-4 times a week in the Florida Straits
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Old 21-10-2020, 16:21   #7
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Re: Alado nautica roller furler absolute worthless pile of crap

As an outsider, (I hank on my headsails) whatever the attributes or otherwise of the furler, it seems to me that for these rather expensive devices and the potential issues with use and installation, that easily obtained support would be a major selling requirement.
Have any other users had issues with support?
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Old 21-10-2020, 16:48   #8
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Re: Alado nautica roller furler absolute worthless pile of crap

I have one on my Westsail 32...its quite nice and very easy to operate. I used a 45ft halyard to hoist my headsail....this way I only have a few feet left over when sail is hoisted. When removing the headsail I just tie another piece of small line to pull the sail back up...no need for 50 extra feet.
My furler is quite robust and look and feels quite sturdy compared to others I've used and seen around the marina.
My foil has held up well too...absolutely no issues in last 7 years.
I can see your frustration with the way the drum is secured...it worked out perfectly for me as my pulpit is with 2in of the drum.
Hope you get some resolution
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Old 21-10-2020, 17:32   #9
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Re: Alado nautica roller furler absolute worthless pile of crap

I am also going to log in as satisfied customer. Had one on a Hunter 27 for years - 0 problems.
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Old 21-10-2020, 17:46   #10
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Re: Alado nautica roller furler absolute worthless pile of crap

Simple minded comment: When you buy at the bottom of the marketplace, you should not expect top of the line quality.

Part of the cost reduction is from the lack of an upper swivel (requiring the internal halyard) and good load accepting bearings in the lower unit, so complaining about their lack is pointless.

Other users find them acceptable, or even quite good. Your rather bitter diatribe is at odds with them, so one wonders where the difference of opinion comes from... something to do with expectations, perhaps.

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Old 08-11-2020, 22:44   #11
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Re: Alado nautica roller furler absolute worthless pile of crap

Well said Jim.
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Old 10-11-2020, 13:14   #12
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Re: Alado nautica roller furler absolute worthless pile of crap

Well I have one for sale if any ones interested at a siscount.
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Old 10-11-2020, 15:20   #13
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Re: Alado nautica roller furler absolute worthless pile of crap

Quote:
Originally Posted by Eastward ho 24 View Post
Well I have one for sale if any ones interested at a siscount.
You might want to get a new ad-writer. The one you posted in the OP is not gonna garner many offers!

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Old 10-11-2020, 15:54   #14
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Re: Alado nautica roller furler absolute worthless pile of crap

I too was interested in purchasing the Alado furler since it's design was similar to a Famet furler which on another boat. I really liked the Famet and wish it was still in business. A friend of mine had a head stay failure which destroyed his Harken unit. I suggested the Alado and he called U.S. vendor, no response. He emailed , no response. Never heard from them after several attempts to contact. He ended up buying another Harken unit.

I think the OP issues could be traced back to the vendor's lack of response and knowledge. I believe Alado Brazil would be wise to review it's current U.S. vendor arrangement including ensuring that there is inventory of parts in the U.S..
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Old 10-11-2020, 16:15   #15
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Re: Alado nautica roller furler absolute worthless pile of crap

Haha I know it's not very much of a selling ad! I just wouldnt feel right selling it to some one I feel its such a poor design. But apparently people disagree. So if any one that disagrees wants it it's for sale..make an offer. And yes alado usa is null. But andre down in brazil is fast and responsive.
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